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Kenya Institute of Mass Communication Customer Feedback Form
Our goal is to provide you with the best possible service. Kindly talk to us by filling this form
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Please select the Department(s)/Section(s) you interacted with: *
Speed of service? *
Staff professionalism? *
Sufficient feedback? *
Simplicity of the process? *
Cleanliness of our offices? *
Staff friendliness? *
Handling customer complaints? *
Telephone courtesy? *
Security check? *
Quality of product? *
Overall impression? *
Please indicate the name(s) of any staff members you would like to commend and briefly state why
 If you feel we fell short in meeting your needs or expectations please describe the situation and the date the incident occurred.
Optional: If you would like us to get back to you, let’s know your: Name,Email and Phone number
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