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Kenya Institute of Mass Communication Customer Feedback Form
Our goal is to provide you with the best possible service. Kindly talk to us by filling this form
* Required
Please select the Department(s)/Section(s) you interacted with:
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Administration
Dean
Security
Catering
Clinic
Maintenance
ICT
Procument
Finance
Accounts
Internal Audit
Housekeeping
Human Resource
PostGruduate Department
Film Training Department
Information Training Department
Engineering Training Department
Radio and TV Production Training Department
Speed of service?
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Excellent
Very Good
Good
Satisfactory
Poor
Staff professionalism?
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Excellent
Very Good
Good
Satisfactory
Poor
Sufficient feedback?
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Excellent
Very Good
Good
Satisfactory
Poor
Simplicity of the process?
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Excellent
Very Good
Good
Satisfactory
Poor
Cleanliness of our offices?
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Excellent
Very Good
Good
Satisfactory
Poor
Staff friendliness?
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Excellent
Very Good
Good
Satisfactory
Poor
Handling customer complaints?
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Excellent
Very Good
Good
Satisfactory
Poor
Telephone courtesy?
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Excellent
Very Good
Good
Satisfactory
Poor
Security check?
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Excellent
Very Good
Good
Satisfactory
Poor
Quality of product?
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Excellent
Very Good
Good
Satisfactory
Poor
Overall impression?
*
Excellent
Very Good
Good
Satisfactory
Poor
Please indicate the name(s) of any staff members you would like to commend and briefly state why
Your answer
If you feel we fell short in meeting your needs or expectations please describe the situation and the date the incident occurred.
Your answer
Optional: If you would like us to get back to you, let’s know your: Name,Email and Phone number
Your answer
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