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 Client's Experience Form 顾客体验评分
Please let us know your experience with our consultation session. The response will be sent to our management and is anonymous to the consultant and staff. 请让我们知道您这次的咨询经验。 您的回复将发送给我们的管理层,而对咨询师和职员则是匿名的。
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Name of Client 顾客姓名: *
Type of consultation 咨询种类 *
Date of Consultation 咨询日期 *
MM
/
DD
/
YYYY
Is this your first consultation or follow-up? 第一次或跟进? *
Name of your consultant 咨询师的名字: *
Overall experience with the consultant 与咨询师总体的体验 *
This may include skills, manner and professional  conduct
Bad 不好
Very good 非常好
Information provided through this consultant service 咨询师提供的信息是否充足? *
This include information in the report, instruction, reference materials and answering to your questions and etc
Short 太少
Very much 非常多
Do you have anything to say to your consultant?您对咨询师有什么回馈吗?
You may want us to let the consultation know some specific feedback or word of appreciation. 请您给予咨询师具体的回馈,或者感恩或鼓励的话。
Did the consultation session meet your expectation? 这项咨询服务是否符合您的期望吗? *
No at all 完全没有
Exceeded expectation 超过
Kindly provide your comment especially if any of the above area is rated 1 or 2 (or even greater) for us to improve. 请您给我们一些具体的回馈 (尤其是以上任何打1 或2分的项目)
This can include ambient, reception, product, materials, technology, duration and etc 可以包括环境,柜台,产品,仪器, 资料,时间等
Will you recommend this service to others  您是否会会把这项服务介绍给其他人? *
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