OPS Basics Training Request

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OPS Basics Training is a foundational, no-cost, 16-hour certification course designed to equip first responders with essential skills in peer support. This training prepares participants to provide confidential, compassionate support to their peers, recognize signs of crisis, and connect colleagues to additional resources when needed. Led by experienced instructors, OPS Basics is open to all first responder disciplines—including law enforcement, fire, EMS, dispatch, corrections, probation, and civilian agency staff—creating a robust support network across the Finger Lakes community. This program is a great way for departments to launch peer support within their own agency.

Completion of this course provides OPS certification; however, it does not guarantee membership as an Overwatch Peer Support Peer. For more information on joining as a certified peer, please see the application process for becoming a peer supporter in the OPS program.

Overwatch Basic Trainings will be announced a minimum of 8 weeks in advance of the course. Registration is required.

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