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Satisfaction Survey – Library
Please help us by taking a few minutes to tell us about the service that you have received from the Library at International American University. Your responses to this survey will be kept confidential and anonymous.
Campus Library
1. How often do you use the campus library? *
2. What was your reason to visit the campus library? *
Required
3. What is your enrolled program? *
4. The campus library hours worked for my schedule. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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5. Campus library staff are friendly. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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6. Campus library staff are knowledgeable and deliver quality service. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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7. Campus library staff responds in a timely manner. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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8. Computers and electronic equipment are accessible in the campus library. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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9. Printing and photocopying services are adequate. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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10. The campus library's collection meets my research needs. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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11. Campus library space is adequate. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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12. Resources are current and relevant. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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13. Resources are easy to find. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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14. Borrowing resources policies and procedures are clearly stated. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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15. The library staff listen to my recommendations for new or different resources. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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16. What one thing could the campus library do to improve or help you the most?
Your answer
Online Library (LIRN)
17. How often do you use LIRN? *
18. The LIRN library's collection meets my research needs. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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19. Resources are current and relevant. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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20. There were little to no technical issues when I visited the LIRN website. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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21. LIRN is easy to use. *
1 Strongly Disagree, 2 Slightly Disagree, 3 Neutral, 4 Slightly Agree, 5 Strongly Agree
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22. What one thing could the online LIRN library do or improve that would help you most?
Your answer
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