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IT Help Feedback
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* Indicates required question
How would you rate your IT knowledge/expertise?
*
Expert (can fix most common IT problems)
Above Average (know your way around most problems)
Average (need assistance from expert)
Novice (very basic understanding of computers)
How often do you have computer issues in the last 6 months?
*
0 times
1 - 3 times
3 - 7 times
7 + times
How often are you able to solve your computer issues in the last 6 months?
*
7 + times
3 - 7 times
1 - 3 times
0 times
Have you reached out to Third Parties to solve IT problems in the last 6 months? (genius bar, local computer repair shops, etc)
*
0 times
1 - 3 times
3 - 7 times
7 + times
What is the biggest problem that you have experienced with Third Party IT repair shops?
Your answer
Select from the following which factors are important to you when choosing Third Party repair companies (check all if applicable)
*
Convenience (distance to store)
Price
Quality of Service
Time it takes to repair
Required
Would you pay for an IT repair service that came to you at your convenience?
*
Yes
No
What is the most frequent/latest IT issue you encountered?
Your answer
If you are interested in helping people solve their IT problems and receiving compensation for it, please provide your email where we can contact you for potential opportunities.
Your answer
What kind of computer do you use?
Mac
PC/Windows
Other:
Clear selection
What is your gender?
Male
Female
Other:
Clear selection
How old are you?
I am under 18 years old.
I am between 18 and 35 years old.
I am between 35 and 50 years old.
I am between 51 and 65 years old.
I am older than 65 years old.
Clear selection
Are you employed?
Yes
No
Clear selection
Are you a current undergraduate or graduate student in a university or college?
Yes
No
Clear selection
The results of this survey are completely anonymous, and your responses will be used for research purposes only. Thank you for taking our survey.
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