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Best Mobile App 2016
A highlight of the 20th Hotel Technology Summit, the Middle East Smart Hotel Awards 2016 reward the most high-tech hotels in the Middle East.

The Best Mobile App category rewards a property for creating a closer connection with guests and providing them with the enhanced online experience via mobile app.

Criteria for evaluation include:
• Simplicity of using the mobile app for customers
• Benefits to guests
• Customer satisfaction and loyalty
• Return on investment
• Creativity and uniqueness of application

To learn more about the summit, please visit

Property information
Name of the property *
Your answer
Name of the hotel group *
Your answer
Please specify your property category *
Your answer
Average Occupancy from July 2015 to June 2016 (%) *
Revenue per Available Room (RevPar) from July 2015 to June 2016 (US$) *
Average Daily Rate (ADR) from July 2015 to June 2016 (US$) *
Average Guests’ Length of Stay from July 2015 to June 2016 (in days) *
Your answer
Yearly revenue *
Nominator information
Name *
Your answer
Job title *
Your answer
Email address *
Your answer
Mobile number *
Your answer
Technology Excellence
Please complete the following information (Max 500 words per each answer)
1. Please describe your mobile application. *
Your answer
2. Please explain why your property deserves to win the Best Mobile App Award. *
Your answer
3. How easy is your mobile app to use for customers?
Your answer
4. How does your mobile app enhance the guest experience? *
Your answer
5. What did you achieve after implementing your mobile app? What is the ROI? *
Your answer
Should you wish to attach any supporting document to your application (presentation, award certificates, letters of recommendation, etc), please send them via email or wetransfer to
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