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Ombudsperson Feedback Survey
We would love to hear your thoughts and feedback on your experience so that we can improve the Office of the Ombudsperson service. This short, confidential survey takes less than 2 minutes to complete. Please do not provide your name or other personal information. Thanks for your time!
Have you used the LU Ombudsperson service?
Was it easy to connect with the Office of the Ombudsperson?
Were you treated with respect?
Was the role of the Ombudsperson clearly explained to you?
Were your concerns dealt with efficiently?
Did the Ombudsperson handle your concerns in a confidential manner (if you asked that your name not be released)?
Did the Ombudsperson handle your concerns fairly?
Did the Ombudsperson act with impartiality in reviewing your concerns (e.g. objective, even-handed)?
Would you consider using the Ombudsperson service again for help in resolving concerns, conflicts or complaints, or for information?
Would you refer others to the Office of the Ombudsperson for help in resolving concerns, conflicts or complaints, or for information?
How would you rate your overall experience with the Office of the Ombudsperson?
unacceptable
excellent
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