Dec 2019 SG User Satisfaction Feedback of Float
Thank you for your participation in Float! It would be highly appreciated if you could leave us a feedback, which will be a great encouragement for us. With your help, we will do better in the future.
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Overall, do you like Float App and its features? *
How often do you see yourself using Float? *
Which of the following are your most frequently used modes of transport?
What's your monthly transportation budget? *
Are you a NUS student? *
With your experience with the Float app, has Float provided correct/accurate information? *
Which of the following Float features stand out? *
Required
Rank Float's features in order of importance for you : *
Track Transport spending
Trips - Route comparison with transport options
Deals & Discounts
Tips for traveling
Accurate Location Awareness
Interface and operation
Security
1 - Most Important
2
3
4
5
6
7 - Least Important
For trips (route comparison), rank features in order of importance for you: *
The fastest route
Price Comparison
The cheapest route
The most direct route (don't have to transfer)
Different Transport Options
1 - Most Important
2
3
4
5 - Least Important
For Trips, rank the following additional features you would like to see most within Float? *
Faster Results
More route options
Book a car within Float app
Pay for the bills within Float app
Record frequented locations
Recommend interesting places
1 - Most Important
2
3
4
5 - Least Important
For Deals, rank features in order of importance to you: *
The ability to earn points in Float
Discounts in third-party services
Cashback options
Saving money on how I travel
Reducing my impact on the environment
1 - Most Important
2
3
4
5 - Least Important
For Deals, which of the following deal types interest you the most? *
Discounts for cars i.e petrol/parking/subscriptions
Discounts for bicycle/scooter hire
Discounts for retails stores
Discounts for food
Discounts for rideshare apps i.e Grab/GoJek
1 - Most Important
2
3
4
5 - Least Important
For Deals, select the top 5 companies you're most interested in receiving deals from *
Required
For Activity ( the summary of your transport spending), which additional features you would like to see most within the Float App? *
If Float was to provide a report of how much you're spending on local transport, how often do you want to receive it? *
How would you recommend Float improve its service? *
How do you hear about Float? *
Required
I will recommend Float to my family and friends. *
Do you want to recommend some deals/discounts in Float?
Anything you want to share with Float, please leave a message here.
Thank you for choosing Float! We'll take all of the feedback we've received and make improvements for the future.
Feel free to make contact with us via accounts@float.sg if you have any further suggestions and questions.
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