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K40 Problem Profile Form
Use this form as a means of providing adequate information about your problem to the community.
Include a link to this form at the top of your G+ post regarding your problem

For questions on this form contact +Don Kleinschnitz.
Enter your G+ id (example +Don Kleinschnitz)
Question Type
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Answer key
(0 points)
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What model is your machine
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K40yv
K50
Other:
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Answer key
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What is your machines input power
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120VAC
240VAC
Other:
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Answer key
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Your control panel is?
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Stock with analog current meter & Pot
Stock with digital power meter and controls
Modified
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or
add "Other"
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Answer key
(0 points)
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What controller are you using?
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Smoothie
C3D
Stock
MKS-SBASE
Other:
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Answer key
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What Firmware are you running
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SmoothieWare
grbl
Stock
Other:
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Answer key
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How is your PWM connected to the LPS?
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Via an open drain on "L"
Via a level shifter on "IN"
Stock confiuration
Other:
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Answer key
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What is the version of your firmware?
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Answer key
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What CNC software are you using?
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LaserWeb on PC
LaserWeb on Mac
Pronterface
LaserWorks
Option 5
Other:
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Answer key
(0 points)
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Please provide a link to your controllers configuration file
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Answer key
(0 points)
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Check what type of problem(s) your having:
Question Type
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Inadequate Laser power
Faulty mechanical movement
Poor engraving quality
Overheating laser
Faulty LPS
Faulty voltage
Faulty power control
Optical Alignment
Poor cutting quality or power
Control of power (PWM)
Firmware configuration
Connecting to the machine from CNC software
Laser wont fire
Laser always fires
Other:
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Answer key
(0 points)
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Further Describe your problems details
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(0 points)
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Describe any testing you have performed
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(0 points)
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When does this problem occur?
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Only when engraving
Only when cutting
Any time the laser is on
When the machine is idle
Other:
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Answer key
(0 points)
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Describe when your problem occurred
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The machine came with this problem
Its a new problem in a previously working machine
It was solved and came back
Its a new problem in a previously inoperative machine
Its a new problem in a recently modified machine
Other:
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Answer key
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What did you change just before this problem was manifested?
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Answer key
(0 points)
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What subsystem(s) do you think is the source of the problem
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Laser
Optics
Laser Power Supply
Coolant
Main AC power
Controller
Gantry mechanics
Vacuum
Air assist
Coolant pump
Wireing
Controller firmware
Current pot
Display
Laser Enable Button/circuit
Laser Test Button/circuit
CNC software
Stepper
Gcode generation/interpretation
Other:
Add option
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Answer key
(0 points)
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Please come back and answer these questions when your problem troubleshooting is complete
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Has your problem been fixed?
Question Type
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Yes
No
Maybe
Add option
or
add "Other"
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Answer key
(0 points)
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What did you do to fix the problem?
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(0 points)
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Link to Sheets
Insights
Total points distribution
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Enter your G+ id (example +Don Kleinschnitz)
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What model is your machine
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What is your machines input power
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Your control panel is?
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What controller are you using?
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What Firmware are you running
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How is your PWM connected to the LPS?
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What is the version of your firmware?
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What CNC software are you using?
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Please provide a link to your controllers configuration file
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Check what type of problem(s) your having:
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Further Describe your problems details
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Describe any testing you have performed
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When does this problem occur?
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Describe when your problem occurred
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What did you change just before this problem was manifested?
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What subsystem(s) do you think is the source of the problem
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Please come back and answer these questions when your problem troubleshooting is complete
Has your problem been fixed?
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What did you do to fix the problem?
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