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Parent Feedback Survey

Dear Parents,

We've split our survey into the 7 Quality Areas of the Framework which informs our practice. Please answer as many or few questions as you like and provide descriptive feedback if you would like to see changes made. 

As this survey is anonymous, please add your name to any questions which may require follow up so that we can get in touch with you. 

We value your feedback to enhance our OOSH program and experience. Your insights help us create a nurturing environment where children and families thrive. Thank you for taking the time to share your thoughts with us!"

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Quality Area 1 - Educational Program and Practice
Educational program and practice of educators are child-centred, stimulating and maximise opportunities for enhancing and extending each child’s learning and development.
What are your child(ren)'s favourite OOSH activities?
How can we incorporate your culture into our programmed activities?
What would you like to see more or less of in our programmed activities?
Quality Area 2 - Children's Health and Safety
Children have the right to experience quality education and care in an environment that safeguards and promotes their health, safety and wellbeing.
How do your children find the current menu at OOSH? is there anything you'd like to see more or less of?
Do you like our process of communicating incidents, injuries, illness and medical conditions?
Do you have any suggestions on how we can make OOSH safer for our children?
Quality Area 3 - Physical Environment
Physical environment is safe, suitable and provides a rich and diverse range of experiences that promote children’s learning and development.
How do you feel about the current set up of our indoor and outdoor environments? 
Are there any areas of improvement you would like to see?
Quality Area 4 - Staffing Arrangements
Qualified and experienced educators, who develop warm, respectful relationships with children, create predictable environments and encourage children’s active engagement in the learning program.
Are our staff welcoming and helpful?
Do you feel comfortable addressing issues with OOSH management?
Quality Area 5 - Relationships with Children
Relationships with children are responsive, respectful and promote children’s sense of security and belonging.
How would you rate your child/ren's enjoyment at OOSH from 1-10? (10 - they absolutely love OOSH)
What does you child(ren) enjoy most about OOSH?
What does your child(ren) like least about OOSH?
Does your child feel included and engaged at OOSH?
Quality Area 6 - Collaborative Partnerships with Families and Communities
Collaborative relationships with families are fundamental to achieving quality outcomes for children, and community partnerships based on active communication, consultation and collaboration are essential.
Is there anything you would like to contribute to the program or service? (Such as joining a worker bee day, providing a recipe, coming in and running an activity with the children) 
Do you feel supported in communicating the needs of your child(ren) within the service?
How could we improve in our relationships with families and communities?
Quality Area 7 - Governance and Leadership
Effective leadership and governance of the service contributes to quality environments for children’s learning and development. Effective leaders establish shared values for the service and set clear direction for the service’s continuous improvement.
Do you like our booking and enrolment process? Do you find Xplor simple to navigate?
Do you like our methods of communication? How can this be improved?
General Feedback
Do you have any further feedback?
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