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GetHomeSafe - User Feedback
As a valued GetHomeSafe customer we would love to hear your thoughts on how we can improve in 2024 and beyond.
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Your answer
What access do you have to GetHomeSafe?
Regular User (App)
Team Leader
Administration
Enterprise Administration
Call Centre
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Which part of the platform do you use the most?
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The mobile app
The web portal
A satellite device
What is the one feature of GetHomeSafe you enjoy the most?
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Your answer
What is the one feature of GetHomeSafe that annoys you?
Your answer
Is there a new feature or improvement you would like us add to the solution?
Your answer
Which of the follow features we have recently launch are you aware of that GetHomeSafe offers?
Mass Messaging
Dynamic Risk Assessment
Site check-in and check-out
Journey planning and approval
Scheduling
Have you requested support from us this year and how did you find it? Please skip if not applicable.
Very useful
Useful
Not useful
Rapid
Timely
Slow
Very useful
Useful
Not useful
Rapid
Timely
Slow
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How is your account monitored?
Choose
Internally by our team
By a third party that is not part of our organisation
How did you find the response to alerts generated by using GetHomeSafe? Please skip if not applicable.
Very useful
Useful
Not useful
Rapid
Timely
Slow
Very useful
Useful
Not useful
Rapid
Timely
Slow
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We are looking at improving how we engage with the GetHomeSafe community in 2024, which of the following do you think you would engage with if we were to offer them?
Live webinars to introduce what is new, answer questions and gather feedback
In-platform content for new features or changes
Product and feature specific posting on LinkedIn
Product and feature specific emails
Product and feature specific article's on our website
Feedback surveys
General comments and feedback welcome.
Your answer
Thank you!
Thank you for taking the time to complete this survey, your opinions and thoughts are hugely valuable to us. We look forward to 2024 and continuing the GetHomeSafe journey with you.
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