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State of ADR- Questionnaire for Appointing Authorities
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Indicate the total number of disputes brought before you for appointment in Mediation during 2024 and 2025 (to date):
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Indicate the total number of disputes brought before you for appointment in Arbitration during 2024 and 2025 (to date)
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Indicate the total number of disputes brought before you for appointment in
Construction Adjudication during 2024 and 2025 (to date):
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How do your clients rank their preference for the different dispute resolution mechanisms? (On a scale of 1-5)
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Of all the appointments made under each mechanism in 2024 and 2025, how many were male?
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Of all the appointments made under each mechanism in 2024 and 2025, how many were female?
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Of all the appointments made in 2024-2025, how many were to junior practitioners (persons under 40) ?
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Of all the appointments made in 2024-2025, how many were to senior practitioners (persons over 40) ?
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What were the most common form of disputes in 2024
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What was the approximate value range of disputes handled?
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What is the average time to resolution
from the date of appointment to case conclusion for each ADR mechanism?
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What has been the trend in your ADR practice over the past 3 years?
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PROCEDURAL RULES, PANEL COMPOSITION & INTERNATIONAL ARBITRATION
What percentage of your dispute matters settle before the appointed mechanism procedure is complete?
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What is the average time from final hearing to award delivery?
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What is your award enforcement success rate?
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What are the main enforcement challenges you encounter in arbitration? (Select all that apply)
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How do your clients rate the dispute resolution outcomes in the following aspects: (On a scale of 1-5)
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Were there any cases in which parties selected procedural rules other than those recommended or provided by your institution, even though you were the appointing authority?
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(If yes, please specify the number)
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What is the total number of neutrals listed on your organization’s panel as of 30th June 2025?
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Were any appointments made for international dispute matters in 2024-2025?
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(if yes then please specify)
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In international dispute matters, Kenya is chosen as:
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How do you rate Kenya's competitiveness compared to other regional appointing authorities in dispute resolution?
(On a scale of 1-5, with 5 being 'most competitive')
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What are Kenya's key advantages as an alternative dispute resolution destination? (Select all that apply)
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What are Kenya's main weaknesses as an alternative dispute resolution destination? (Select all that apply)
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SECTION 3: INTEGRITY, CHALLENGES & MILESTONES
How frequently do you encounter ethical concerns with:
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Does your organization have a formal process for addressing complaints or ethical concerns about neutrals?
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If so, briefly describe how such issues are handled.
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How adequate is Kenya's regulatory framework for the dispute resolution practice?
(On a scale of 1-5 with 1 being extremely inadequate and 5 being very adequate)
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What specific suggestions would you recommend to improve the alternative dispute resolution practice regulatory framework?
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What key challenges has your organization faced when appointing practitioners that may affect efficiency of dispute resolution?(select all that apply)
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What are the most promising emerging opportunities in Alternative Dispute Resolution? (Select all that apply)
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What would you consider the most significant achievements your organization has made in its role as an appointing authority over the past two years? (select all that apply)
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CAPACITY BUILDING & PROFESSIONAL DEVELOPMENT
Has your organization conducted any training, workshops, or capacity-building programs for neutrals in 2024 -2025
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If yes, please briefly describe the type of training and number of participants.
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Do you have a formal mentorship or onboarding program for new neutrals
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If yes, please provide a brief overview of the mentorship/onboarding program for incoming neutrals
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What skill areas do you believe are most critical for neutrals to be trained in currently?
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TECHNOLOGY AND INNOVATION
On an increasing scale of 0-5, how much do you use the following technologies in your ADR practice?
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What technology investments is your Institution planning to improve efficiency of ADR mechanisms? (Select all at apply)
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How has Online Dispute resolution impacted your ADR practice (Select all that apply)
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RECOMMENDATIONS AND POTENTIAL FEEDBACK FOR FUTURE ENGAGEMENTS
What recommendations would you make to improve neutrality, efficiency, and diversity in ADR appointments across the region
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Are there any policy, legal, or institutional reforms that would help appointing authorities perform their roles more effectively?
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What are your views on integrating Traditional Dispute Resolution with formal ADR processes?
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Is your organization open to future collaboration with other institutions (e.g. knowledge-sharing, co-hosted events, joint panels)?
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if Yes, please specify the areas you are willing to collaborate on
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What additional comments do you have on the state of ADR practice in Kenya?
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Data Validation:
I confirm that the information provided in this survey is accurate to the best of my knowledge.No responses yet for this question.
incase of any need for a follow-up interview; please provide your details of your institution ?
Name
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email
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Telephone number
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