Dear Falcom Mega Solutions Team, We are writing to express our deep dissatisfaction and concern regarding a highly unprofessional and unethical action carried out by Mr. Haroon of Eagle Maritronics, a party affiliated with your platform. Our organization subscribed to your service on behalf of our client, under clearly understood terms. However, we were shocked to learn that Mr. Haroon reached out directly to our client without our knowledge or consent, completely bypassing our role and breaching the trust and confidentiality expected in such arrangements. This action is not only unprofessional but may also constitute a violation of contractual confidentiality, with potential legal implications. Any further direct communication with our client outside our knowledge will be viewed as deliberate interference and misconduct. We urge Falcom Mega Solutions to take this matter seriously by either: 1. Immediately cautioning Mr. Haroon, and 2. Reviewing or withdrawing his license or affiliation to protect the integrity and reputation of your organization. Please understand that if this situation is not addressed adequately and swiftly, we will be forced to escalate this through legal channels. We trust that Falcom Mega Solutions will act to uphold professional standards and prevent further reputational risk. We await your urgent response. Sincerely. Solomon Oche for Nav Aids Mar services Ltd

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