Expression of Interest - NTF III Kenya IT&ITES
The International Trade Centre (ITC), a joint agency of the United Nations and the World Trade Organization, engaged in trade-related technical assistance, is implementing the project “Netherlands Trust Fund III Kenya: Enhancing Export Competitiveness in the IT&ITES Sector in Kenya”  (NTF III Kenya IT&ITES) .

This project aims to enhance the export competitiveness of  micro, small and medium enterprises in the IT&ITES sector in Kenya and linking them to foreign companies interested in off-shoring their services to Kenya. The project will work in partnership with the Kenyan IT and Outsourcing Society (KITOS) and the Information and Communication Technology Authority (ICTA).

ITC’s NTF III will be working primarily with thirty three (33) micro, small and medium enterprises as well as IT start-ups.  This Expression of Interest will facilitate the selection of these enterprises.  
The selected companies will benefit from the following support activities in the framework of the NTF III Kenya Project:

- Training and advisory services e.g. on export marketing and access to finance.
- Market linkages through facilitating B2B matchmaking events in Europe and Africa as well as participation in trade fairs organized in Kenya and/or target IT&ITES markets
- Promotion activities through online and offline media

The selection of companies will be based on a number of criteria, aimed at identifying their capacity to benefit the most from the NTF III Kenya IT&ITES project.  Criteria will include: demonstrated IT expertise available in the company, clarity of its strategy  (notably its export strategy), size of the company, financial soundness of the company, attitude towards employment of women, availability of marketing communication material (e.g. web site, brochures).

Using the above criteria, a team of independent IT Experts will select the 33 enterprises to be part of the project. Their recommendation will be reviewed by the project management team at the International Trade Centre (ITC) and the selected companies will soon after be informed. KITOS and ICTA will be involved in informing the industry of the EOI, but not in the selection process itself to avoid any conflict of interest.

All the information submitted with the applications will be processed with strict CONFIDENTIALITY.

The application deadline is THURSDAY, NOV 13th, 2014 midnight Nairobi time. Women-led / owned companies are highly encouraged to apply.

APPLICANTS ARE ADVISED TO FILL IN THE EXPRESSION OF INTEREST CAREFULLY. YOU WILL NOT RECEIVE ANY CONFIRMATION EMAIL, BUT ONCE YOU HAVE COMPLETED THE FORM THE FINAL SCREEN WILL CONFIRM THAT YOU SUCCESSFULLY SUBMITTED YOUR APPLICATION.

NTF III is a three year initiative funded by the Dutch Centre for the Promotion of Imports from developing countries (CBI) under the Ministry of the Foreign Affairs of the Netherlands. More information about the project can be found on
                                        http://www.intracen.org/itc/projects/ntf-3/kenya/


To ask any question or to report problems with the form, please write to ntf3@intracen.org .




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1. Name of the company
2. Office Address
3. Telephone Number
4. Fax Number, if any
5. Company Website
6. Mailing Address (if different from office address)
7. Branch Office/Production Unit (list all addresses, if different from question 2)
8. Foreign Office Address (list all addresses, if any)
9. 1st Contact Person: (Name, Designation, Email, Cell No., Skype etc.)
10.  2nd Contact Person: (Name, Designation, Email, Cell No., Skype etc.)
11. Year of establishment
12. Legal Status of the company
Clear selection
13. Parent Company/Owner (Name & Address)
14. Subsidiaries (Name & Address), if any
15. Foreign Ownership of your company (% of share, Name & Address)
16. Joint Ventures (Name & Address)
17. Please introduce your company freely (will be used lated on for publicity materials) (max. 400 words)
18. What does your company mainly offer?
(If you offer products, please make sure you have reflected this in your company’s description under question 18. by explaining what these are.)       Distinction between products and services: a product exists when a set of features are bundled in a well-defined offer, hopefully meeting the requirements of a target market. The Excel application developed by Microsoft is an example of a product. In the case of a service, your company has certain skills, which it offers to its customers to design a solution that meets specific and often unique requirements for each of its customers. The latter would be the case of a web site design service, or a call center service.
19. Membership in Trade Support Institutions (TSI)
20. Are you associated with any of these tech-hubs?
21. Are you taking part in another donor-funded project currently?
If yes, specify which
21.1 Where has financing from your company come from?
22. Business support
check box if yes
Government
Sector associations
Local consultants/companies
International Consultants
International donor organisations
• Is your company aware of any business support provided by the following type of organisations?
• Has your company ever worked with any of these organisations?
• Does your company actively make use of the business support provided by these organisations?
Clear selection
23. How many employees do you have?
23.1 Number of permanent employees
23.2 Number of temporary employees
23.3 Number of female employees
24. Does your company have a specific policy for hiring women?
If yes, please describe it (specifically for professional positions).
25. What kind of company are you?
26. List your company's top 3 areas of expertise
27. If you are an IT company how many FTEs (full time equivalents) of the following positions are there in your company? A half time position counts for 0.5.
Please specify the total number of positions first and add in brackets how many out of them are women.
27.1 IT Resources
27.2 Project/Operation Manager
27.3 Analysts (Business Process, System, Requirements, etc.)
27.4 Administrators (System, Network Database)
27.5 Software Programmers/Engineers
27.6 IT graduates (less than 4 years of work experience)
27.7 Vendor certified Programmers
27.8 Other
28. If you are a BPO/ITES company how many FTEs (full time equivalents) are there in your company?  A half time position counts for 0.5.      
Please specify the total number of positions first and add in brackets how many out of them are women.
28.1 Customer Support Services (non technical)
28.2 Technical Support Services
28.3 Telemarketing Services
28.4 IT Help-desk Services
28.5 Insurance Processing
28.6 Data Entry Services / Data Processing Services
28.7 Data Conversion Services
28.8 Scanning, OCR with Editing & Indexing Services
28.9 Book Keeping and Accounting Services
28.10 Form Processing Services
28.11 Internet / Online / Web Research
28.12 Other
29. Marketing/Sales Resources:  How many of FTEs are there in your company? A half time position counts for 0.5.
Please add the number of positions and the percentage of occupation if not full time.
29.1 Marketing/Export Manager
29.2 Marketing Staff for Export Market
29.3 Other Administrative Staff
30. Does your company offer IT services? If not, go to question 33.
30.1 Web Development
30.2 Software Development
30.3 Networking & Information Systems
31.  Which IT- technologies do you master in-house?
31.1  Web Development
for example HTML CSS php ruby AJAX Python Wordpress Joomla Drupal etc.
31.2 Programming Languages
for example Java J2EE C / C++ C# PL/SQL .NET etc.
31.3 Database Management Expertise
for example MS SQL Oracle My SQL MS Access etc.
32. Which Operating System can you work with?
for example MS Windows Linux Android Apple iOS Blackberry Windows Phone 7,8 etc.
33. Does your company offer IT enabled Services (ITES)?
if not, go to question 34.
32.1 Which ITES services does your company offer?
34. Pricing and Certifications
34.1  Typical price at which you offer your services to your customers (hourly rate in USD)
specify for Junior software developer, Senior software developer and Project manager
35. Last financially audited year
36. Certifications (existing and planned)
37. Company Infrastructure
37.1 Total Office Space in square meters
37.2 Number of PCs
37.3 Type of Internet Connectivity
37.4 Power Backup Availability
38. (Export) Experience
38.1 Number of Years in Exports, if any
38.2 Regions/Countries of Exports, if any
38.3 List of clients with the country of delivery (Confidential)
38.4 Describe your top three projects in the last two years (e.g. country of client, client type, project nature, project size etc.). Max 300 words
38.5. What is your company's export strategy, if any? Specify your target markets. Max 200 words
38.6 Which top 3 measures would you like to see introduced as part of our Export Capacity Enhancement programme to enhance your company’s ability to successfully drive its export strategy?
39. Revenue (Confidential): country/region+ service/contract revenue (USD)
39.1 Revenue in 2012
39.2 Revenue in 2013
39.3 Forecasted Revenue for 2014
39.4 Percentage of 2013 revenue outside of your home market.
40. Please provide us with a reference from a (foreign) client, if available.
41. Marketing & Sales Activities
41.1 What is your annual budget for export promotion?
41.2 Have you participated in Trade fair/B2B event abroad?
please specify which one
41.3 Have you participated in Trade fair/B2B event in Kenya?
41.4 Please describe any Online/Web Marketing/SEO activity your company has developed
41.5 Does your company have a brochure?
Clear selection
41.6 Does your company use Social Media
42. Do you use freelancing platforms?
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