Interactive Cares is Recruiting Customer Service Interns .
Deadline : 25 January, 2022 (11:59 PM)

Job Description of video editing Interns  :
 
Responsibilities

✅Maintaining a positive, empathetic, and professional attitude toward customers at all times.
✅Responding promptly to customer inquiries.
✅Communicating with customers through various channels.
✅Acknowledging and resolving customer complaints.
✅Knowing our products inside and out so that you can answer questions.
✅Processing orders, forms, applications, and requests.
✅Keeping records of customer interactions, transactions, comments, and complaints.
✅Communicating and coordinating with colleagues as necessary.
✅Providing feedback on the efficiency of the customer service process.
✅Managing a team of junior customer service representatives.
✅Ensure customer satisfaction and provide professional customer support.



Requirements

✅Fresh Graduates Bachelor’s Degree in required field, or equivalent. Previous work experience will be preferred.
✅Ability to stay calm when customers are stressed or upset.
✅Comfortable using computers.
✅Experience working with customer support.
✅Excellent creative and innovative skills
✅Extremely convincing with good presentation skills
✅Client interfacing ability with confidence
✅Strong interpersonal skills and effective relationship building capacity with client, partner and internal team at different levels in the organization



Facilities

✅Remuneration - BDT 5000
✅Office Hour - 11AM - 7PM
✅Free lunch
✅Get free access to masterclasses & training sessions of Interactive Cares. For paid courses, they can get any courses similar to the amount of 20,000 takas.
✅Will be offered a promotion to the Executive post judging the Internship Performance.
✅Linked In Recommendation
✅Internship Completion certificate
✅Opportunity to have a permanent position in the company (Based on Performance)
✅Strong Reference
✅Building Networks
✅Valuable Skill Development
✅Career Direction and Growth
✅Relevant Hands-on Experience
✅A Peek into Professional Life
✅Recommendation in LinkedIn
✅A Career Network & Get Connected


We hope to welcome you!