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ASUS Warranty Issue Report
This form is to report issues with the ASUS warranty process. Please use this to report only instances believed to be unfair or against the warranty terms. We will submit this data to the Public Interest Research Group, which spearheads consumer rights under warranty and Right to Repair laws. The responses will likely be submitted to the FTC.

We will not use your submitted email from this form to contact you for any reason other than as related to this complaint. Parts of your information might be aggregated and reported publicly without personal information. It is possible that GN or PIRG contact you for reasons only pertaining to this complaint so that we can collect additional information.
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What category applies to the product?
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What is the name of the product for which you filed a warranty claim?
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What was wrong with the product? Please be as factual and concise as possible to describe the issue.
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Approximately when did you purchase the product?
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When did you file your warranty claim?
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How did ASUS respond to your claim? If rejected, what was the reason for rejection or charging?
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Did ASUS ask for money in order to address the claim or make the repair?
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How much money did ASUS ask for in order to make the repair? Leave blank or type 0 if they did not ask for money.
How was the issue resolved? If it was not resolved, please explain why you feel that way.
Would you be willing to speak publicly about your experience?
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A copy of your responses will be emailed to .
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