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Northcoast Beach Hotel Customer Feedback
We would love to hear your thoughts or feedback on how we can improve your experience!
The Hotel Management would like to thank you in advance for taking the time to complete this survey.
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* Required
Email
*
Your email
What was the reason for your visit?
*
Business
Holiday
Conference
Other:
If Conference, kindly fill in the Conference Facility Questions below:
How would you rate the Conference Facilities?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Clear selection
Did we meet you expectations in terms of space, furniture, equipment, writing materials, other)?
Yes
No
Clear selection
If No, please explain.
Your answer
How likely will you use our Conference Facility in the near future?
Unlikely
1
2
3
4
5
6
7
8
9
10
Very Likely
Clear selection
Were you alone or in a group?
*
Alone
In a Group
Is it your first time at this hotel?
*
Yes
No
How did you book your stay with us?
*
Phone Call
Email
Walk In
Holiday Agent
Online Booking Platform
Corporate Booking
Were the staff friendly and helpful?
*
Yes
No
Our Amazing Rooms
How would you rate your room's Comfort, Cleanliness and Convenience?
*
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
How would you rate the room setup as per your needs and expectations?
*
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Our Amazing Chefs
Did you eat at the hotel?
*
Yes
No
How would you rate the quality of the food?
*
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
How would you rate the billing operations?
*
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Do you think that the hotel provides value for money?
*
Yes
No
Overall were you satisfied, dissatisfied or neither?
*
Dissatisfied
Satisfied
Neither
How likely are you to stay at this hotel again?
*
Never
1
2
3
4
5
6
7
8
9
10
Very Likely
How likely are you to recommend this hotel?
*
Never
1
2
3
4
5
6
7
8
9
10
Very Likely
How would you rate the use of our website and its content?
Poor
1
2
3
4
5
6
7
8
9
10
Excellent
Clear selection
Please provide comments and suggestions for improvements. Your input is appreciated.
*
Your answer
Name & Date
*
Your answer
We appreciate your comments. Please feel free to request an evaluation form at any time, or to call the Hotel with any comments.
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