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Essentials Day 1 Quiz
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charlene.malone@anytimefitness.com.au
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What club are you form?
*
Choose
Rouse Hill
Rouse Hill North
North Kellyville
North Rocks
Baulkham Hills
Rockdale
Earlwood
Mount Duritt
Glendenning
Minchinbury
Kings Park
Staff Name
Your answer
What does B.E.L.O.N.G stand for?
Your answer
What is BELONG to Anytime Fitness?
Your answer
What does K.E.M stand for?
Your answer
What is the K.E.M triangle used for?
Your answer
What is above the line? (3 words)
Your answer
What is below the line? (3 words)
Your answer
What does C.A.T.S stand for?
Your answer
What is the industry average for calls?
30%
60%
75%
Clear selection
What is the industry average for tours?
30%
60%
75%
Clear selection
What is the industry average for sales?
30%
60%
75%
Clear selection
What does L.A.C.E.S stand for?
Your answer
What are 3 things LACES is used for?
Your answer
What does L.T.R.Q stand for?
Your answer
What is LTRQ used for?
Your answer
What are the 9 Steps of Sales (in order)?
Your answer
Why do we ask the extra questions in the guest profile?
Your answer
What is the extra question for 'What’s brought you here today'?
Your answer
What is the extra question for 'What were you doing then that you are not doing now'?
Your answer
What is the extra question for 'Do you invest in your appearance'?
Your answer
What is the extra question for 'What date would you like to achieve this by'?
Your answer
What is the extra question for 'How many days a week would you like to train'?
Your answer
What is the extra question for 'Do you have someone to support your goal'?
Your answer
What is the extra question for 'How long have you been thinking about starting an exercise program'?
Your answer
What is the extra question for 'On a scale of 1 to 10, how important is it for you to get started on achieving your goals'?
Your answer
When is the best time to say your main leaver?
Your answer
What does F.B.E.A stand for?
Your answer
How would you use F.B.E.A for someone that wants to lose weight? Please answer with each step of FBEA.
Your answer
Your tour should take no longer than?
10 minutes
6 minutes
15 minutes
Clear selection
Do you have to take your prospects on a tour?
Yes
No
Clear selection
What 3 transition questions do you ask on the club tour?
Your answer
Where do you leave the pen after presenting the prices?
Your answer
Who talks first after presenting the prices?
Staff
Prospect
Clear selection
When is the best time to offer a referral?
Your answer
What do we do if the new member hands the paper back with no referrals?
Your answer
What question do we use from the guest profile to overcome time objections?
Your answer
What question do we use from the guest profile to overcome money objections?
Your answer
What question do we use from the guest profile to overcome partner objections?
Your answer
What question do we use from the guest profile to overcome commitment objections?
Your answer
What question do we use from the guest profile to overcome competition objections?
Your answer
How does an 'I' DISC profile personally act like?
Soft spoken
Talks a lot
Very direct
Clear selection
How many times do we call our prospects in non assigned per day?
5 times
3 times
2 times
Clear selection
When do we get our new members to follow us on FB & IG?
7 weeks time
The day after they say YES to the their membership
At POS
Clear selection
What is the best way to get new members following us on IG & FB at POS?
Ask them nicely
30 day challenge card
Get your club socials up and show them your clubs page
Clear selection
What is the minimum amount of extra questions we should be asking to build rapport using telephone form?
5
9
3
Clear selection
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