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FY25 Essentials Training Quiz
This quiz is intended for new Primary Program Contacts who need to fulfill the requirement of completing the Essential Information for Agencies training. Other staff and volunteers are welcome to take the training, as well, but are not required to complete the quiz.

If you attended the live session of this training on Nov. 8. 2024, you do not need to complete this quiz.

Before taking the quiz, you should review the Essentials Guide and watch the training webinar available here: https://www.foodbankwma.org/resources-for-agencies-foodbank/training-resources/.

Once you have submitted your response, your quiz will be immediately graded and you can review which questions were incorrect.
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Email *
1. Name *
2. 5-Digit Program Number *
3. Please select the option that best fits each description. One term may apply to more than one description. *
Emergency Feeding Program (EFP)
Program
Agency
Non-Emergency Feeding Program (NFP)
Physical location for food distribution
Sponsoring 501c3 organization or church
Open to the public with a primary purpose of feeding neighbors in need or providing short-term emergency shelter
Public or private programs that are organized for a separate purpose, but provide free food to members/clients/guests
Pantries, meal programs and shelters (with a stay of 6 months or less)
Adult (day) care, childcare, drug rehabilitation, internal pantries, residential programs
4. Please select the option that best fits each description. One term may apply to more than one description. *
Primary Program Contact
Admin Contact
POL Contact
Pick Up Contact
Food Safety Contact
MSR Contact
Allowed to sign for pick-up/delivery orders
The Food Bank must have a copy of this person's correct type of certification for your program
Receives all Food Bank communications
Completes program's monthly statistics
Authorized to make program changes in Food Bank records (ex. hours, adding/removing other contacts)
Signs Basic Membership Agreement
Orders food online, receives order confirmation emails
Same person for all programs across an agency
Sponsoring agency's Executive Director or similar position
Primary liaison w/ FBWM at each program
5. You must contact The Food Bank when... (check all that apply) *
Required
6. To maintain your membership at The Food Bank, you must... (check all that apply) *
Required
7. The only food with a "cost" at The Food Bank is: *
8. An order must be placed: *
9. Please select the option that best fits each description. *
Online Ordering Closed
Warehouse Closed
Offices Closed
No shopping, appointments, or delivery
Ordering not accessible
All office operations are closed
10. What happens if you had an order scheduled for delivery, and The Food Bank has to close that day due to a snow storm? *
12. Please select the statements that are TRUE: *
Required
13. True or False: You must complete a monitoring visit every 2 years or your program may be suspended *
17. Please match the option that best fits each description. *
Food Handler
ServSafe Manager
Required for programs that do not prepare food
Renewed every 5 years
Required by all programs who prepare food
19. Which of these types of product is your program allowed to repackage? *
How far away from floors and walls must food be stored? *
28. True or False: All programs picking up food from The Food Bank who do not use a refrigerated truck are required to have either a freezer blanket or cooler to receive and transport cold-storage items. 
Clear selection
True or false: Programs must check temperatures of refrigerated product at pickup and arrival at the program site.
Clear selection
True or false: Food Bank programs may not distribute products that contain CBD, THC, or other cannabinoids.
Clear selection
What is MA 201 CMR 17.00?
Clear selection
True or False: All canned goods that are past the date on the package must be thrown away. *
21. Your agency has a food pantry and a meal program. Your meal program is short on veggies for tonight's meal. Can you borrow some from the pantry? *
22. True or False: Clients must verify that they meet The Food Bank's income requirements in order to receive food. *
23. What should you do if someone comes to your program who resides outside your service area? *
24. True or False: Requiring clients provide photo ID or Social Security numbers is prohibited. *
26. True or False: The Food Bank limits how frequently programs can order food. *
20. When talking with the media you should: *
25. Please match the option that best fits each description. *
Food Pantry
Food Bank
The location where food is distributed directly to the community
The warehouse that provides food to programs throughout a specific region
Often a member agency of a Food Bank
27. To keep up on the latest Food Bank news and updates, and utilize the resources that are available to you, you should (check all that apply): *
Required
18. General communications or questions should be sent to: *
A copy of your responses will be emailed to the address you provided.
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