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Medical Office Staff Job Description
We are a busy medical doctor’s office and looking for an office staff. We are looking for a detail oriented candidate with warm and sincere personality, willingness to learn, and good work ethics.

This is a full time position.

Work hours are typically
Monday through Thursday 8:30am – 5:00pm
Friday 8:30am – 1:00pm.

Duties include but not limited to:
1. Check patients in and out of the clinic, discuss benefits, collect co-payments as appropriate
2. Greet patients and visitors in a timely and professional manner
3. Schedule patient appointments and maintain efficient use of electronic scheduler
4. Answer incoming calls and provide outstanding service
5. Troubleshoot and effectively resolve issues that arise
6. Maintain efficient handling of all fax correspondence, patient charts, incoming and outgoing medical records
7. Verify patient benefit by calling insurance companies and able to explain benefit to patients
8. Other duties as assigned by manager

Qualifications:
1. Prior medical office experience - minimum one year
2. Knowledge of medical terminology
3. Excellent Customer Service Skills
4. Excellent Organizational Skills
5. Motivation to achieve
6. Professional Appearance and Demeanor
7. Dependable
8. Proficient Computer Experience
10. Knowledge of data entry, e-mail, and general office skills, including but not limited to multi-line telephone system, faxes, copies and scanning.

Required education:
1. High school or equivalent

Job Detail / Benefit:
1. We are a small but busy practice. We have one doctor here, and we see an estimated 20-30 patients per day.
2. Due to the fact we are a small office, We do not offer health insurance at this time.
3. Vacation time is 1 week after 1 year of employment, and 2 weeks after 3 years of employment.
4. 16 hours of sick days/year after 1 year of employment
5. Paid holidays after 90 days of employment probationary period
6. We wear scrubs every day; Monday - Friday.

Hourly Rate:
1. Hourly rate will be negotiated depends on experience.

Location:
1. Flower Mound - Main & Morris

If you are interested, email resume to dfwfapa@gmail.com and continue to next section. Thank you.

Name
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Email address
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What is the best way to reach you? Please provide phone number and address
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Do you have a degree? If so, from where and in what?
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We are requiring at least 1 year of medical office experience. Please list the offices where you worked, how long you were there and what you did there
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Being proactive on daily duties and thinking outside of box is very important to us. Tell us one or two examples when you were being proactive or thinking outside of box at work.
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Why are you leaving your current position?
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Was there anything that you did at your last job that was pretty impressive?
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Give us one or two examples of when you did something without being asked.
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Our patients are very important to us. Tell us about a time when you went above and beyond for a patient in your office.
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What is your current wage?
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If we said you got the job, when can you start?
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