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Time to say goodbye?
Please use this form to submit your 30-day cancellation notice. We're sorry to see you go, and we'd love if you could answer some additional questions to help us improve our program. We'll send you an e-mail confirmation with the date of your last class.

If you are planning to return to classes, did you know we offer a Membership hold option? This option will waive the membership fee when you return, reactivate your makeups when you return, and you'll get priority on the waitlist if your class is full when you return. Would you like to put your account on hold instead? (if so, go to the Membership Hold Form in the app)
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Email *
What is your student(s) name? (please list everyone who will be dropping) *
Swimming is more than an activity. It's a survival and life skill that saves lives. What was your original goal when you registered with us? *
Required
Did you meet your original goals *
Required
What is your reason for leaving the program? *
How likely are you to recommend us on a scale from 0 to 10 *
not at all
yes absolutely
There's always room for us to learn and improve. If there is one thing we could do better, what would that be?
One last word from us: If you are planning to leave the program before your child is safer in the water, we urge you to rethink your decision, but if it's final, please consider finding another swim school as soon as you can to ensure your child attains the skills they need. Our primary concern is the safety of all children, and we want to ensure that every student is equipped to enjoy the water confidently and stay safe in emergency situations. We’re committed to supporting your child’s journey and helping them thrive!
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