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Library and Audio-Visual Services Evaluation Form For Employees (Second Phase -A.Y 2023-2024)

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Please select the category that best describes your role in Holy Cross of Mintal .
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Instruction: Indicate your rating for the following items below that corresponds to your satisfaction with the services, personnel, resources, facilities, and library instruction program based on the following scale. The rating scale and its interpretation are as follows:

Satisfaction Rating scale:

5- Excellent 4- Very Good          3-Good   2-Fair                 1-  Poor

A. Services- How would you rate the Library and AV services provided?

1. Bulletin Board Display/ Information Dissemination

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5
4
3
2
1
a. Gives information about library and AV services and policies.
b. Updates announcements and relevant information

2. Circulation Print and Non-Print or Loan-out

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5
4
3
2
1
a. Provides clear and organized procedures.
b. Provides fast and helpful service .

3. Reference Services

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5
4
3
2
1
a. Assists users with the needed information.
b. Provides instruction on the proper use of library
c. Assists in choosing the library materials.

4. Library and AV Orientation

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5
4
3
2
1
a. Provides knowledge about library and AV policies, resources, and services.
b. Discusses the use of online catalogs and online resources.
c. Cites the importance of library.

5. Audio-Visual Services

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5
4
3
2
1
a. Gives support and assistance in the use of audio-visual facilities.

6. Internet Services 

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5
4
3
2
1
a. Provides fast internet connection.
b. Helps in preparing class presentations, conducting research, and other educational communication purposes within and outside the school.

7. Search Tool (OPAC Online Public Access Catalog)

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5
4
3
2
1
a. Locates library resources on the shelves.
b. Assists with the choice of books borrowed.
c. Helps in findings material quickly and easily without the assistance of the librarian.
d. Accesses information effectively and efficiently.
B.  Personnel - How would you rate the services of the staff? 
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5
4
3
2
1
1. Provides quality service.
2. Responds and resolve problems in a timely manner
3. Manifests the traits of courtesy, trust, confidence, and helpfulness.
4. Attends promptly to the request
5. Prepares the correct document as requested
6. Extends time to comply with requests.
7. Maintains cleanliness and orderliness.

C. Resources (Library and AV Collections) How would you rate the resources and the accessibility of our library and AV collections?

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5
4
3
2
1
1. General Reference Books
2. Circulation Books
3. Filipiniana Books
4. Fiction Books
5. Periodicals (Newspaper, Journals and Magazines
6. Vertical files (Clippings, pamphlets)
7. Electronic Resources (World Book Online)
8. Audio-Visual Materials/ Non-Print Materials
9. AV Equipment

D. Facilities - How would you rate Library and AVR facilities?

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5
4
3
2
1
1. Provides computers and other equipment which are accessible in the library.
2. Provides adequate space.
3. Provides an environment free from noise with good lighting and ventilation.
4.Provides clean and organized facilities.
5. Provides enough space and readable signages.

E. Library Instruction Program

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5
4
3
2
1
1. Contains information that is useful to research needs and assignments.
2. Gives instruction and uses examples effectively to explain difficult concepts.
3. Encourages student’s participation and asks questions.
4. Guides in acquiring adequate understanding and skill in using the library and its resources.
5. Presents accessible online instructions that can be accessed through computers or gadgets.
6. Uses visual/technical aids effectively.

F. Comments and suggestions for improvements of Library, AV Services and Library Instruction Program.


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