The version of the browser you are using is no longer supported. Please upgrade to a supported browser.Dismiss
QA Review Form - Acquisition Specialist
No responses
Loading...
Loading responses…
This form is approaching the response limit. Once surpassed, the summary of responses will no longer be displayed. Learn more
Close
This form has exceeded 50,000 responses and the summary of responses can no longer be displayed. You can still download responses as a .csv file. Learn more
QA Auditor
Copy chart
No responses yet for this question.
Agent Name
Copy chart
No responses yet for this question.
Copy chart
No responses yet for this question.
Call Recording.
No responses yet for this question.
Phone number on CallTools
Copy chart
No responses yet for this question.
QA Questions
Did agent introduce themselves?
Copy chart
No responses yet for this question.
Setting expectations for the call
Copy chart
No responses yet for this question.
Condition
Copy chart
No responses yet for this question.
Residency and Lease
Copy chart
No responses yet for this question.
Mortgage
Copy chart
No responses yet for this question.
Asking Price
Copy chart
No responses yet for this question.
Motivation / Pain
Copy chart
No responses yet for this question.
Closing timeframe.
Copy chart
No responses yet for this question.
Call back time and Phone / Email number confirmation.
Copy chart
No responses yet for this question.
Was agent attentive
Copy chart
No responses yet for this question.
Call Duration
Copy chart
No responses yet for this question.
Quality of documentation
Copy chart
No responses yet for this question.
How did the agent handle objections?
No responses yet for this question.
Are there any common objections that the agent is having difficulty with?