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Kliendi rahulolu küsitlus/  Customer satisfaction survey
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Kas olete ka varem külastanud Taevaskoja Turismi- ja Puhkekeskust?
Have you visited the Taevaskoja Tourism and Recreation Center before?
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Millises Puhkekeskuse majas viibisite/ööbisite?
In which Holiday Center building did you spend time/stay overnight?
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Kuidas hindate Puhkekeskuse asukohta?
How do you rate the location of the Holiday Center?
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Kuidas hindate Puhkekeskuse üldmuljet ja territooriumi puhtust?
How do you rate the overall impression of the holiday center and the cleanliness of the territory?
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Millist kanalit kasutasite info saamiseks ja/või broneeringu tegemiseks?
Which channel did you use to get information and/or make a reservation?
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Kuidas hindate Puhkekeskuse broneeringute vastuvõtu effektiivsust ja teenindust?
How do you rate the efficiency and service of the Holiday Center's reservation reception?
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Kuidas hindate Puhkekeskuse personali viisakust, sõbralikkust ja abivalmidust?
How do you rate the courtesy, friendliness, and helpfulness of the Holiday Center staff?
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Kuidas hindate Puhkekeskuse personali  võõrkeel(te)e oskust?
How do you rate the holiday center staff's foreign language skills?
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Kuidas hindate Puhkekeskuse personali oskust lahendada konflikte ja kaebusi?
How do you rate the Holiday Center staff's ability to resolve conflicts and complaints?
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Kuidas hindate Puhkekeskuses pakutava menüü valikuid ja toidu kvaliteeti?
How do you rate the menu choices and food quality offered by the Holiday Center?
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Kuidas hindate Puhkekeskuses pakutavate tubade mugavust, puhtust ja sisustust?
How do you rate the comfort, cleanliness, and furnishings of the rooms offered at the Holiday Center?
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Kuidas hindate Puhkekeskuses pakutavate lisateenuste (saun, tünnisaun) ja aktiivsete tegevuste (madalseiklusrada, pallimängud, tõukeratta rent) võimalusi?
How do you rate the additional services (sauna, hot tub) and activities (low-altitude adventure trail, ball games, pushbike rental) offered at the Holiday Center?
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Kas peate oluliseks, et Puhkekeskusele on omistatud turismi ettevõtete ökomärgis Roheline VÕTI?
Do you find relevant that the Holiday Center has been awarded the Green KEY eco-label for tourism companies?
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Kas peate oluliseks, et Puhkekeskus järgiks igapäeva tegevustes ja arendamises kestlikke ning loodustsäästvaid põhimõtteid?
Do you consider it important that the Holiday Center follows sustainable and environmentally friendly principles in its daily activities and development?

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Kas meie kliendina märkasite Rohelise VÕTME infot ning  järgisite energia säästlikke tegevusi?
As our customer, did you notice the Green KEY information and follow resource-saving activities?
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Kas sooviksite Taevaskoja Turismi- ja Puhkekeskust uuesti külastada?
Would you like to visit Taevaskoja Tourism and Recreation Center again?
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Palun lisage oma soovitused ja tähelepanekud ning kirjutage, mis Teile väga meeldis/üldse ei meeldinud!
Please add your suggestions and observations and write what You really liked/didn't like at all!
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