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Kliendi rahulolu küsitlus/
Customer satisfaction survey
Hea Klient!
Et parandada oma teenuste kvaliteeti, palume Teil vastata järgnevatele küsimustele. Teie tagasiside aitab meil muuta oma teenuse kliendisõbralikumaks ning Teie järgmise külastuse veelgi meeldivamaks.
Et parandada oma teenuste kvaliteeti, palume Teil vastata järgnevatele küsimustele. Teie tagasiside aitab meil muuta oma teenuse kliendisõbralikumaks ning Teie järgmise külastuse veelgi meeldivamaks.
Küsimustele vastamine võtab 10 minutit Teie ajast. Täname!
Dear Customer!
In order to improve the quality of our services, we would like to ask You to answer the following questions. Your feedback will help us make our service more customer-friendly and Your next visit even more pleasant.
Answering the questions will take 10 minutes of Your time. Thank You!
Kas olete ka varem külastanud Taevaskoja Turismi- ja Puhkekeskust?
Have you visited the Taevaskoja Tourism and Recreation Center before?
Kas olete ka varem külastanud Taevaskoja Turismi- ja Puhkekeskust?
Have you visited the Taevaskoja Tourism and Recreation Center before?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Jah/ Yes
Ei/ No
Mitmel korral/ Several times
Add option
or
add "Other"
…
Answer key
(0 points)
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Millises Puhkekeskuse majas viibisite/ööbisite?
In which Holiday Center building did you spend time/stay overnight?
Millises Puhkekeskuse majas viibisite/ööbisite?
In which Holiday Center building did you spend time/stay overnight?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Seminarimaja
Väike Puhkemaja
Laagrimaja
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse asukohta?
How do you rate the location of the Holiday Center?
Kuidas hindate Puhkekeskuse asukohta?
How do you rate the location of the Holiday Center?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Ei meeldi/ Dislike
Meeldib väga/ Like very much
0
1
2
3
4
5
6
7
8
9
10
1
Label (optional)
5
Label (optional)
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse üldmuljet ja territooriumi puhtust?
How do you rate the overall impression of the holiday center and the cleanliness of the territory?
Kuidas hindate Puhkekeskuse üldmuljet ja territooriumi puhtust?
How do you rate the overall impression of the holiday center and the cleanliness of the territory?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Millist kanalit kasutasite info saamiseks ja/või broneeringu tegemiseks?
Which channel did you use to get information and/or make a reservation?
Millist kanalit kasutasite info saamiseks ja/või broneeringu tegemiseks?
Which channel did you use to get information and/or make a reservation?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Telefoni teel/ via Phone
E-maili teel/ via E-mail
Sotsiaalmeedia/ Social media
Koduleht/ Homepage
Muu/ Other
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse broneeringute vastuvõtu effektiivsust ja teenindust?
How do you rate the efficiency and service of the Holiday Center's reservation reception?
Kuidas hindate Puhkekeskuse broneeringute vastuvõtu effektiivsust ja teenindust?
How do you rate the efficiency and service of the Holiday Center's reservation reception?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse personali viisakust, sõbralikkust ja abivalmidust?
How do you rate the courtesy, friendliness, and helpfulness of the Holiday Center staff?
Kuidas hindate Puhkekeskuse personali viisakust, sõbralikkust ja abivalmidust?
How do you rate the courtesy, friendliness, and helpfulness of the Holiday Center staff?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse personali võõrkeel(te)e oskust?
How do you rate the holiday center staff's foreign language skills?
Kuidas hindate Puhkekeskuse personali võõrkeel(te)e oskust?
How do you rate the holiday center staff's foreign language skills?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Suurepärane/ Outstanding
0
1
2
3
4
5
6
7
8
9
10
1
Label (optional)
5
Label (optional)
Answer key
(0 points)
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Kuidas hindate Puhkekeskuse personali oskust lahendada konflikte ja kaebusi?
How do you rate the Holiday Center staff's ability to resolve conflicts and complaints?
Kuidas hindate Puhkekeskuse personali oskust lahendada konflikte ja kaebusi?
How do you rate the Holiday Center staff's ability to resolve conflicts and complaints?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Suurepärane/ Outstanding
0
1
2
3
4
5
6
7
8
9
10
1
Label (optional)
5
Label (optional)
Answer key
(0 points)
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Kuidas hindate Puhkekeskuses pakutava menüü valikuid ja toidu kvaliteeti?
How do you rate the menu choices and food quality offered by the Holiday Center?
Kuidas hindate Puhkekeskuses pakutava menüü valikuid ja toidu kvaliteeti?
How do you rate the menu choices and food quality offered by the Holiday Center?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuses pakutavate tubade mugavust, puhtust ja sisustust?
How do you rate the comfort, cleanliness, and furnishings of the rooms offered at the Holiday Center?
Kuidas hindate Puhkekeskuses pakutavate tubade mugavust, puhtust ja sisustust?
How do you rate the comfort, cleanliness, and furnishings of the rooms offered at the Holiday Center?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Kuidas hindate Puhkekeskuses pakutavate lisateenuste (saun, tünnisaun) ja aktiivsete tegevuste (madalseiklusrada, pallimängud, tõukeratta rent) võimalusi?
How do you rate the additional services (sauna, hot tub) and activities (low-altitude adventure trail, ball games, pushbike rental) offered at the Holiday Center?
Kuidas hindate Puhkekeskuses pakutavate lisateenuste (saun, tünnisaun) ja aktiivsete tegevuste (madalseiklusrada, pallimängud, tõukeratta rent) võimalusi?
How do you rate the additional services (sauna, hot tub) and activities (low-altitude adventure trail, ball games, pushbike rental) offered at the Holiday Center?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Kasin/ Poor
Rahuldav/ Satisfactory
Hea/ Good
Väga hea/ Very good
Suurepärane/ Outstanding
Add option
or
add "Other"
…
Answer key
(0 points)
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Kas peate oluliseks, et Puhkekeskusele on omistatud turismi ettevõtete ökomärgis Roheline VÕTI?
Do you find relevant that the Holiday Center has been awarded the Green KEY eco-label for tourism companies?
Kas peate oluliseks, et Puhkekeskusele on omistatud turismi ettevõtete ökomärgis Roheline VÕTI?
Do you find relevant that the Holiday Center has been awarded the Green KEY eco-label for tourism companies?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Jah/ Yes
Ei/ No
Ei pea oluliseks/ Doesn't matter
Add option
or
add "Other"
…
Answer key
(0 points)
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Kas peate oluliseks, et Puhkekeskus järgiks igapäeva tegevustes ja arendamises kestlikke ning loodustsäästvaid põhimõtteid?
Do you consider it important that the Holiday Center follows sustainable and environmentally friendly principles in its daily activities and development?
Kas peate oluliseks, et Puhkekeskus järgiks igapäeva tegevustes ja arendamises kestlikke ning loodustsäästvaid põhimõtteid?
Do you consider it important that the Holiday Center follows sustainable and environmentally friendly principles in its daily activities and development?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Jah/ Yes
Ei/ No
Ei pea oluliseks/ Doesn't matter
Add option
or
add "Other"
…
Answer key
(0 points)
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Kas meie kliendina märkasite Rohelise VÕTME infot ning järgisite energia säästlikke tegevusi?
As our customer, did you notice the Green KEY information and follow resource-saving activities?
Kas meie kliendina märkasite Rohelise VÕTME infot ning järgisite energia säästlikke tegevusi?
As our customer, did you notice the Green KEY information and follow resource-saving activities?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Jah/ Yes
Ei/ No
Ei pea oluliseks/ Doesn't matter
Add option
or
add "Other"
…
Answer key
(0 points)
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Kas sooviksite Taevaskoja Turismi- ja Puhkekeskust uuesti külastada?
Would you like to visit Taevaskoja Tourism and Recreation Center again?
Kas sooviksite Taevaskoja Turismi- ja Puhkekeskust uuesti külastada?
Would you like to visit Taevaskoja Tourism and Recreation Center again?
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Jah/ Yes
Ei/ No
Pole kindel/ Not sure
Add option
or
add "Other"
…
Answer key
(0 points)
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Palun lisage oma soovitused ja tähelepanekud ning kirjutage, mis Teile väga meeldis/üldse ei meeldinud!
Please add your suggestions and observations and write what You really liked/didn't like at all!
Palun lisage oma soovitused ja tähelepanekud ning kirjutage, mis Teile väga meeldis/üldse ei meeldinud!
Please add your suggestions and observations and write what You really liked/didn't like at all!
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Rating
New
Multiple choice grid
Checkbox grid
Date
Time
Answer key
(0 points)
Loading...
Täname, et leidsite aega vastata meie küsimustele!
Kohtumiseni!
Thank You for taking the time to answer our questions!
See You soon!
Täname, et leidsite aega vastata meie küsimustele!
Kohtumiseni!
Thank You for taking the time to answer our questions!
See You soon!
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