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Commercial Client Survey 2024/2025

Dear Valued Client,

Your feedback is important to us as we seek to improve and enhance your service experience.  Consequently, we invite you to participate in our survey as we evaluate the service delivery within the Jamaica Customs Agency (JCA).

You can be assured that your responses  will be treated with the utmost confidentiality and will only be used for the purposes of this research. 

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Section A: General Information
A1. Respondent's Identification *
Category of the business
Location of Business *
1. How long have you been doing business with the Jamaica Customs Agency? 
 *
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