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SOAL SELIDIK KAJIAN KEPUASAN PELANGGAN PEJABAT PENASIHAT UNDANG-UNDANG (PPUU) UTHM 2026 (PPUU CUSTOMER SATISFACTION SURVEY 2026)
* Berikan penilaian anda untuk pengalaman perkhidmatan yang lebih baik pada masa hadapan.

Skala penilaian tahap kepuasan pelanggan terhadap perkhidmatan di Pejabat Penasihat Undang-undang (PPUU).

1 - Sangat Tidak Berpuas Hati
2 - Tidak Berpuas Hati
3 - Neutral
4 - Berpuas Hati
5 - Sangat Berpuas Hati

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* Give your rating for a better service experience in the future.

Scale for evaluating the level of customer satisfaction with services at the Legal Advisor Office (PPUU).

1 - Very Dissatisfied
2 - Dissatisfied
3 - Neutral
4 - Satisfied
5 - Very Satisfied

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1. Latar Belakang Responden (Respondent) : *
2. Jantina  (Gender) *
3. Pusat Tanggungjawab (Responsibility Center) *
4. Urusan yang terlibat (Your business is relevent) : *
Required
5. Memberikan perkhidmatan mesra pelanggan  (Providing customer-friendly service) : *
6. Pengetahuan dan kemahiran staf dalam bidang / skop kerja (Staff knowledge and skills in their work area / scope) : *
7. Profesionalisme dan etika staf dalam membantu menyelesaikan masalah (Professionalism and staff ethics in helping to solve problems) : *
8. Kualiti perkhidmatan Pejabat Penasihat Undang-undang (Quality of service of the Legal Advisor Office) : *
9. Secara keseluruhan tahap perkhidmatan di Pejabat Penasihat Undang-undang (Overall, the level of service at the Legal Advisor Office) : *
10. Cadangan penambahbaikan perkhidmatan di Pejabat Penasihat Undang-undang (Jika ada) (Suggestions for improving services at the Legal Advisor Office (if any) :
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