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User Feedback: Global News Live
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PRODUCT QUALITY
How often do you come to Global News Live?
Every day
4 or 5 times a week
3 or fewer times a week
First time
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How would you rate your experience?
1 - Poor
2
3
4
5 - Excellent
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How would you rate our product?
1 - Poor
2
3
4
5 - Excellent
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CONTENT
What do you typically watch?
Please check all that apply
Video
News headlines
Weather
Traffic
Market information
Which features do you like on the site?
Please check all that apply
Video
News headlines
Weather
Traffic
Market information
How would you rate the content being served?
Friendly and helpful
Average
Varies on each visit
Poor
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SERVICE AND ENVIRONMENT
What device(s) did you use to view Global News Live?
Please check all that apply
TV
Computer monitor
Tablet
Phone
How long did you wait for your page to load?
Page loaded immediately
Less than 1 minute
1 to 3 minutes
More than 3 minutes
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Were you able to easily find the video on/off toggle?
Yes
No
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Was the video ad distracting?
Yes
No
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Was the other ad distracting?
Yes
No
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ADDITIONAL COMMENTS
Any additional feedback you can provide is quite welcome
Your answer
ABOUT YOU (Optional)
Name
Your answer
Are you a Shaw Media employee?
Yes
No
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