The organisation adheres to laundry and linen management processes. * (Policy for change of linen, Separate washing protocols for different categories of linen including blankets, Defined process of handling linen in patient care units, during transport and inside the laundry, Adequate controls to ensure infection prevention and control).

Up-to-date drawings are maintained which detail the site layout, floor plans and fire-escape routes.

There are designated individuals (with appropriate equipment) responsible for the maintenance of all the facilities.

Potable water and electricity are available round the clock.

Alternate sources for electricity and water are provided as backup for any failure/shortage.

There is a maintenance plan for water management. *

There is a maintenance plan for electrical systems.*

There is a safety education programme for staff.

The organisation has a formal documented agreement for all out sourced services.

The organisation monitors the quality of the outsourced services.