Backcountry Access Return Authorization Request Form
To ensure timely return of your product please be sure to obtain a Return Authorization (RA) number from Backcountry Access before you send in your product. Please fill out this form and our Warranty Department will determine whether your product is within warranty and then contact you with the RA number if it is:
If your product is out of warranty and you would like to get into a current version of your item please ask our warranty department about our upgrade program. Products warranty periods are listed below: (Only available in the US and Canada)