Transgender Victoria – Code of Conduct for One-on-One Sessions with Peer Navigators

Purpose
This Code of Conduct outlines the expectations for individuals participating in one-on-one personal sessions with Peer Navigators through Transgender Victoria (TGV). It is designed to create a respectful, supportive, and safe environment for transgender, gender-diverse, and non-binary people engaging in peer support.

1. Respect and Affirmation

Treat your Peer Navigator and yourself with dignity, kindness, and respect at all times.
Use and expect the use of correct names and pronouns. If unsure, clarification should be sought in a respectful manner.
Recognise and honour the diversity of experiences, identities, and backgrounds brought into the session.

2. Safe and Supportive Environment

Sessions with your Peer Navigator are confidential and intended to be a safe, non-judgmental space. Harassment, discrimination, intimidation, or bullying of any kind is not acceptable.
Be mindful of language and behaviour that could be triggering, aggressive, or dismissive.
Personal stories and information shared during sessions will remain private, unless there is a legal or safety obligation to disclose.

3. Personal Accountability

Be open to reflection and personal growth. Take responsibility for your words and actions in the peer support relationship.
If misunderstandings or discomfort arise, discuss them honestly and constructively with your Peer Navigator.
Engage with honesty and integrity, and be open to receiving feedback when offered.
If you are unwell, we ask you not to attend in-person sessions.

4. Engagement and Participation

Attend sessions on time and with a willingness to engage in the process.
Communicate any need to cancel or reschedule as early as possible.
Allow the session to remain focused on your needs and goals, while respecting the professional boundaries of the Peer Navigator.

5. Online Sessions

If participating remotely, ensure a private, safe space where you feel comfortable to speak freely.
Maintain the same respectful and engaged conduct in virtual sessions as you would in person.
Avoid distractions during the session, such as using phones or multitasking.

7. Your Commitment

By participating in sessions with TGV, you agree to uphold values of respect, safety, inclusion, accountability, and trust within the peer support relationship. TGV reserve the right to terminate any session and subsequent sessions that breaches this code, and possibly asked not to attend future events at TGV for serious breaches.