You receive drinking (potable) water service from Midway Heights.
As a drinking water customer, you are satisfied with the provided water service.
As a drinking water customer, you receive reliable water service.
As a drinking water customer, you receive good tasting, quality drinking water.
Drinking water rates are reasonable.
You receive irrigation water service from Midway Heights.
As a irrigation water customer, you are satisfied with the provided water service.
As an irrigation water customer, your irrigation water service is reliable.
Irrigation water rates are reasonable.
Whether the District produces its own treated drinking (potable) water or receives treated water from another water provider is irrelevant.
Midway Heights' ability to supply irrigation water, or the option to, is valuable. (landscape irrigation, fire suppression, for example)
The District provides an appropriate amount of communications with customers.
You are kept informed about District projects (pipeline replacements for example).
The District provides timely, efficient customer service.
You are willing to pay higher rates for rehabilitation projects necessary to maintain the water systems.
Why are you, or are you not, willing to pay higher rates for rehabilitation projects necessary to maintain the water systems?
You have confidence in the Board of Directors to represent your interests as a ratepayer.
You have attended a Board of Directors meeting in the last three years (either virtual or in person).
Please share any comments related to questions on this survey or other feedback that would help the District Board and Staff better serve you.