PUBLIC TRANSIT COMMENTS AND CONCERNS

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Sue Dalton would like to collect your thoughts to bring to her next Metra ADA Advisory Board meeting. This is your time to provide feedback and be heard!

Are you an instructor or a student?

Please check one

Instructor

Student

Other:

What is currently your biggest issue with public transportation?

Check all that apply.

MONEY (This can include cost, ease of getting a reduced fare card, location of where to pay, etc.)

TICKETS (Are they easily understood, able to read, can be differentiated between a ticket and a random piece of paper, etc.)

SIGNAGE (Including large print, audible, colors/font, missing in some locations, etc.)

EASE OF MOBILITY (Including obstacles, properly equipped with accessibility features such as truncated domes, etc.)

KNOWLEDGE of staff regarding the visually impaired

HELPFULNESS of the staff

CONTACTING Public Transit (Do they have an accessible website? Amount of time it takes them to respond, Etc.)

ROUTES, stops, and boundaries

SCHEDULES (Ease of use online or in print, amount of available pick up/drop off times)

Other:

If extending the destination boundaries for commuter trains were possible, is this something that would interest you?

Yes

If commuter trains (Amtrak, Metra) were able to extend their boundaries, what would be your ideal destination?

Have you had any particularly outstanding experiences using Metra?

If so, please explain below...

Have you had any horrible experiences using Metra?

If so, please explain below...

Do you have any suggestions that would improve the ability of your students and clients to travel on Metra more independently?

If so, please explain below...

Did you know you can get involved in on your local Transit Advisory Board to continue to give input on the needs of our blind and visually impaired folks?

(If your answer is no, now you know!)

Yes

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