Dear Valued Customer,
Please fill out all information below. You will need to provide your product serial number in order to complete this RMA Submittal Form.
Serial Number:
When requesting for RMA please take the serial # from your physical product to prevent any delays in processing your request for RMA.
If you have multiple products to RMA, please include those under Reason for Return. Please be sure to include model, serial number and problem description for each product. Each RMA Request can have up to 5 products.
If you any questions or concerns please contact us at (714) 731-7205 or email us at
RMA@ecom-direct.com. Once you have completed the RMA request form, please wait one to two business days for a response as we will be verifying provided information.
Thank you,