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Parking experience
Hello there!
Thank you
very much for your participation in this survey!
We are a small group of designers who conduct
research for educational case study
.
Please help us to
improve the experience
for people who struggling with
parking problems
in large cities.
The results of the study are
anonymous
and will be used only for
educational purposes
.
P.S.: This survey contains credits to get free survey responses at SurveySwap.io
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* Indicates required question
Demographic Data --------------------------
--------------------------
Where do you live?
*
Europe
Africa
South America
Asia
North America
Australia
How old are you?
*
< 20
21-36
37-52
53-68
> 69
Select all that apply for you
*
Pregnant
Person with disability
Parent of small children
Owner of a big truck
Person with obesity
Nothing above
Required
Parking Experience ------------------------
--------------------------
Are you currently using or used in the past any parking apps or systems to find and manage parking spaces?
*
yes
no
How often do you find yourself struggling to find available parking spaces in crowded areas?
*
often
occasionaly
very rare
Are you concerned about the security of your vehicle when parking in public spaces?
*
yes
no
sometimes
How important is it for you to have access to services like electric vehicle charging or automated parking options through a parking app?
*
very often
sometimes
no need
Are you open to using dynamic pricing models where parking rates change based on demand and availability?
*
yes
no
not sure
Where is the hardest place for you to find a parking spot? Select all that apply.
*
Events, like concerts or others
Workspace (coworkers reserved spots but I don’t know if they are absent)
Shop/mall/restaurant
City center
Medical or other facilities
Other:
Required
What features would make a parking app stand out for you compared to other existing solutions?
*
Your answer
What features are
essential
for you in the parking app? Select all that apply.
*
Available spot search (you can find a spot in another street/city/region)
Online booking and navigation to spot (you can reserve online remotely)
Extended time for parking (you can extend by the app if you are not ready to go from the parked spot)
Online payment (scan to pay, google pay, apple pay, and others)
Rating & Reviews (you can write warnings or good opinions to others)
Transparent prices (you can see the price ahead of time)
Required
What features are
nice to have
in the parking app?
Select all that apply.
*
Parked car finder (you forgot where you parked your car)
Valet service (you can give the key to a parking staff to park the car and store the keys until your return + you can see info about this staff)
Rewards and bonuses (you can use it in shops, restaurants, and next parking)
Parking sharing (you can rent a private spot via the app if public is unavailable)
Parking permits receiving
Info about limitations and local parking rules
Required
What features are
useless
in parking apps? Select all that apply.
*
Weather consideration (hot sun, rain, cold)
Basic info & communication with the parked persons near your car (in case of blocking/damages/warnings)
Event parking (you can get special parking for events)
Valet + car service (you can have your car washed and cleaned by a vacuum cleaner)
Size of a parking spot (in case of ramp for disabled persons, pregnant or with kids strollers)
Required
Do you prefer to pay for parking by mobile app more than at a meter/PlayStation?
*
Yes
No
It depends on the weather and other factors.
What frustrations or problems did you have with parking? Please describe at least in 3 words.
*
Your answer
If you can allocate 15 min for an online interview on this topic please leave your email.
Your answer
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