On a scale from 1 to 5, please mark the number which indicates how much you agree with the statements, with 1 being strongly disagree and 5 being strongly agree.
1= Strongly Disagree 2=Disagree 3=Neutral 4=Agree 5=Strongly Agree
Staff and clinicians provide effective mental health and medical services that are culturally sensitive and competent
Staff provide assistance to non-English speaking individuals
Staff listen to our needs and understand our problems
Our community members are able to make an appointment in a timely manner
Staff are culturally diverse which makes it easier for our community members to feel respected and safe
Our community members are usually able to see the same clinician for therapy instead of someone different each time
Staff frequently attend our community meetings and are actively involved with meeting the needs of our community
Staff is very helpful in providing the services needed
The clinic is able to provide a wide range of support services
Staff treat our community with dignity and respect
Staff provide services to help with affordable housing options; employment, and assistance with other needs
Staff provide the information needed about additional services in a timely fashion
Staff are sensitive to the language, cultural, sexual orientation barriers of our community
Staff protects confidential and sensitive records
Our community members and leaders know who to contact at the clinic to address their needs in a crisis
Our community members have been helped by the mental health and other services provided
The clinic provides effective family care and mental health services
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