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Section 1 of 7
Wardley's doctrine chart
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Marketing
Trading Experience
IT
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Section 2 of 7
Communication
Be transparent (a bias toward open)
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Focus on high situational awareness (understand what is being considered)
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Use a common language (necessary for collaboration)
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Challenge assumptions (speak up and question)
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Good
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Weak
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Section 3 of 7
Development
Know your users (eg. customers, stakeholders, regulators, staff)
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Focus on user needs
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Think fast, inexpensive, restrained and elegant (FIRE formerly FIST)
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Remove bias and duplication
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Use appropriate methods (eg. agile  vs lean vs 6 sigma)
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Focus on the outcome not a contract (eg. worth based development)
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Be pragmatic (it doesn't matter if the cat is black or white as long as it catches mice)
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Use appropriate tools (eg. mapping, financial models)
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Use standards where appropriate
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Section 4 of 7
Operation
Manage inertia (eg. existing practice, political capital, previous investment)
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Optimise flow (remove bottlenecks)
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Think small (as in know the details)
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Effectiveness over efficiency
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Do better with less (continual improvement)
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Set exceptional standards (great is just not good enough)
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Good
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Manage failure
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Section 5 of 7
Structure
Provide purpose, mastery & autonomy
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