Be transparent (a bias toward open)

Focus on high situational awareness (understand what is being considered)

Use a common language (necessary for collaboration)

Challenge assumptions (speak up and question)

Know your users (eg. customers, stakeholders, regulators, staff)

Focus on user needs

Think fast, inexpensive, restrained and elegant (FIRE formerly FIST)

Remove bias and duplication

Use appropriate methods (eg. agile  vs lean vs 6 sigma)

Focus on the outcome not a contract (eg. worth based development)

Be pragmatic (it doesn't matter if the cat is black or white as long as it catches mice)

Use appropriate tools (eg. mapping, financial models)

Use standards where appropriate

Manage inertia (eg. existing practice, political capital, previous investment)

Optimise flow (remove bottlenecks)

Think small (as in know the details)

Effectiveness over efficiency