ANGKET SURVEY KEPUASAN TERHADAP STAF LAYANAN ADMINISTRASI
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Isilah angket di bawah ini sesuai dengan kondisi sebenarnya Keterangan: 1 = Sangat Setuju 2 = Setuju 3 = Ragu-Ragu 4 = Agak Setuju 5 = Tidak Setuju
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Nama
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Nama
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Program Studi
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Program Studi
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Memberikan layanan sesuai SOP
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Memberikan layanan sesuai SOP
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Tidak Pernah
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Melaksanakan tugas dengan penuh disiplin
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Melaksanakan tugas dengan penuh disiplin
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Tidak Pernah
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Memiliki tangungjawab yang tinggi
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Memiliki tangungjawab yang tinggi
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Tidak Pernah
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10
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Memiliki kemampuan kerja yang tinggi
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Memiliki kemampuan kerja yang tinggi
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Tidak Pernah
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Memberikan layanan secara efisien
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Memberikan layanan secara efisien
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Tidak Pernah
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3
4
5
6
7
8
9
10
1
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5
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Melaksanakan tugas secara adil
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Melaksanakan tugas secara adil
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Tidak Pernah
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Bersikap ramah dan bersahabat
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Bersikap ramah dan bersahabat
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Tidak Pernah
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5
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Layanan yang diberikan tepat waktu
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Layanan yang diberikan tepat waktu
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Tidak Pernah
Selalu
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2
3
4
5
6
7
8
9
10
1
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5
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Ruang tunggu nyaman
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Ruang tunggu nyaman
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Time
Description
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Tidak Pernah
Selalu
0
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to
2
3
4
5
6
7
8
9
10
1
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5
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Nama
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Program Studi
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Memberikan layanan sesuai SOP
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Melaksanakan tugas dengan penuh disiplin
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Memiliki tangungjawab yang tinggi
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Memiliki kemampuan kerja yang tinggi
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Memberikan layanan secara efisien
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Melaksanakan tugas secara adil
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Bersikap ramah dan bersahabat
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Layanan yang diberikan tepat waktu
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Ruang tunggu nyaman
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