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Wealth Management Insights: A Candid Conversation with U.S. Experts
Bryn has prepared the below list of questions to guide the discussion. Please use this form to pick the favorite ones or submit your own. It will only take a couple of minutes, but will be of great help to build a more insightful dialog
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CLIENTS
What services do you provide?
How do you interact with your clients?
How do you find potential clients?
How long do client relationships tend to last?
What makes them endure?
What causes them to end?
For clients and prospective clients seeking low risk and magnificent returns, what is your approach?
Other:
ADVISORS
What are the backgrounds of Wealth Management advisors?
What skills do you think are important for these advisors?
What kind of training do firms offering Wealth Management services provide?
What licenses are required?
What academic background is required?
How is compliance with security law monitored?
How are conflicts between advisors and clients resolved?
How do conflicts between advisors and clients arise?
Other:
INDUSTRY
What does the Wealth Management Industry look like in the US?
What kinds of firms provide these services?
How do these providers differ?
Where does RBC Wealth Management fit into the industry?
Other:
PLANNING
How do you assess client needs?
What role does technology play in this process?
How do you report client results?
How do you communicate with clients?
How is portfolio performance reported?
How often is performance reported?
How do you reassess and update client portfolios and plans?
What role does technology play in helping you meet these client needs?
How has this technology changed, and how do you expect it to continue to change?
Other:
RESOURCES AND COMMUNICATION
What tools do you use to monitor market news?
What tools do you use to monitor client portfolios?
How do you enter purchase and sale orders?
How has this technology changed?
How do you think it will continue to develop?
What tools are provided to clients to monitor their portfolios?
How do you communicate with clients?
How do clients communicate with you?
What role does technology play in this communication?
What are some benefits and challenges associated with technology and client communication?
Other:
FEES AND COMPENSATION
How are clients billed for your services?
Are there conflicts of interest?
How are potential conflicts of interest resolved?
How are advisors compensated? How are support staff paid?
How do you compete with other Wealth Management advisory services?
Other:
HISTORY
How has the Wealth Management Industry changed since you began in the 1980s?
What role has technology played in these changes?
How has investor behavior changed during this time?
What has not changed?
Where do you believe the industry is heading?
Other:
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