The Rider's Voice
Thank You! for participating in The Rider's Voice created by RVA Rapid Transit. The Riders Voice is a collective of stories and experiences amplified for better transit in the Richmond region. Our mission is to make it easier to get around everyday life using public transit. Help us by speaking up for a better bus system.

PLEASE NOTE: RVA Rapid Transit is not GRTC or part of the City or a County government. We do not provide transportation. Rather we are a grassroots nonprofit dedicated to educating and advocating for better buses throughout the Richmond region. If you have a specific customer service concern for GRTC, you can reach out to them directly at (804) 358-GRTC (4782)
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Which bus routes do you usually use?
Which activities, if any, do you plan around the bus schedule?  check all that apply
Do the bus stops you usually use have ...
Yes
No
Seating
Shelter
Adequate Lighting
Trash Cans
Are trash cans dumped regularly ?
Could you please describe your typical commute and experience using the bus? (What’s your experience been, and what could make it better)
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