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Visitor satisfaction survey – Tourist Office of Colmar
Welcome on our online survey! You got in touch with our tourist office. Since we got involved in / Since we endorsed a quality process, we would like to get your opinion. Therefore we would be really grateful if you took a few minutes to answer this survey: your answers would help us understand your needs and expectations, and thus improve ourselves! (your answers will remain confidential). The quality team of the Office of Colmar
Your email address
Your answer
RESPONSE TIME (Choose the means of contact)
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Telephone
Ordinary mail
Fax
E-Mail
ATTITUDE OF TOURIST ADVISOR (telephone contact only)
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Greeting
Manner and availability
COMPETENCE OF TOURIST ADVISOR
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Understanding of your request
Reply suited to request
Redirection to other organizations if necessary
INFORMATION
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Accuracy of information given
Encouragement to discover other tourist activities, events, sites...
Quality of documents received
Tourist Office of Colmar
Very satisfied
Satisfied
Not very satisfied
Very dissatisfied
Your overall assessment of the tourist office services
Have you any comments or suggestions about the tourist office services ?
Your answer
Have all your expectations been satisfied during your stay/trip in our region ? What else would you have liked to find ?
Your answer
About you...
Your age:
Your occupation
Country
Your answer
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