Request edit access
3 Tone Enterprise Carrier Packet

Dear Carrier Partner,

Thank you for your interest in working with 3 Tone Enterprise. We are committed to building long-term, professional partnerships, prioritize safety, communication, and service excellence.

To become an approved carrier, please complete and return the required documentation listed below. Once approved, you will be eligible to receive rate confirmations and load tenders.

We look forward to building a strong working relationship.

Sincerely,
3 Tone Enterprise


Sign in to Google to save your progress. Learn more
Required Documents Checklist   *
Required
Legal Company Name
*
Physical Address *
City, State, Zip   *
  MC Number *
  USDOT Number *
  Number of Power Units *
Number of Drivers *
Business Type

 *
Area of Service   *
Do you agree to these rates and agree to follow the terms? *
Captionless Image
Equipment Types (Check All That Apply)

Primary Contact Information*

Primary Contact Name, Phone Number, Email Address, and 24/7 Dispatch Phone: 
 *
Tracking Requirement

All loads must be tracked using the Trucker Tools App or another tracking method approved in advance by 3 Tone Enterprise. By signing below, Carrier acknowledges and agrees to comply with this tracking requirement as directed by 3 Tone Enterprise, which reserves the right to modify or enforce this requirement at its sole discretion.  
 *
Insurance Requirements  

*Carrier must maintain the following minimum insurance coverage*

Commercial Insurance

Minimum Cargo Coverage

Certificate of Insurance must be emailed to complete set up:   Briana@3toneent.com

 *
Payments and Billing  

3 Tone Enterprise processes payments through Bill.com, a third party billing platform that pays direct deposit to the account information you provide. All carriers will receive an invitation to set up their account before payments can be issued.

Payment will only be processed once a POD is submitted after completing a delivery.

For questions regarding invoices or outstanding balances, contact: Accounting Team: apayable@3toneent.com

 *
Delivery Location Verification Requirements  

To confirm deliveries are completed at the correct location, drivers must provide the following for every stop:

A clear photo showing the delivery location or building address

A delivered pallet photo taken after unloading

GPS enabled check in through the delivery app or device when available

Receiver’s full name and signature on the BOL

Time of delivery recorded at the stop

Photo Guidelines

Photos should clearly show at least one of the following:

Building number

Business name

Dock door

Storefront

Suite number

Landmarks identifying the location

Driver Responsibility

Drivers must verify they are at the correct delivery address before unloading freight. Incomplete or unclear POD documentation may result in:

Delivery disputes

Delayed payment processing

Compliance review

Clear selection
Delivery Compliance

Drivers must follow all delivery instructions and customer guidelines at all times:

Required Attire

-T shirt

-Pants or shorts

-Shoes or boots

Prohibited Attire

-Sandals

-Cutoff shorts

-Tank tops

-Muscle shirts

-Basketball shorts

 *
Delivery Compliance

Drivers must follow all delivery instructions and customer guidelines at all times:

Additional Requirements:

-Drivers must respect all customer requests, drop off instructions, guidelines, and preferences

-Drivers may only contact the customer within 30 minutes of the delivery

-Inappropriate language or repeated customer complaints will not be tolerated

-Deliveries must only occur during approved customer delivery hours unless prior permission is granted

-Drivers must verify the correct brand and bottle size during pickup

-Any discrepancies or delivery issues must be reported immediately to the delivery coordinator assigned to the order


Clear selection

Consequences for Non Compliance

Failure to follow delivery procedures may result in:

Reduced delivery fee

Non payment of delivery fee

Permanent removal from driver assignments

Delivery Issue Procedures

If a customer rejects a pallet, do not force acceptance

If freight is damaged during pickup, transit, or unloading, notify dispatch immediately

If delivery cannot be completed due to external issues, notify dispatch as soon as possible

 *
Accessorial Information

Detention Policy

Carrier must meet all conditions to receive detention:

Notify delivery coordinator within the first hour of delay

Arrive on time for scheduled delivery

Provide signed BOL

Tracking must be active

Detention Rates First 1 hour: Free After 1 hour: 25 dollars, maximum of 4 hours Maximum detention: 100 dollars

Layover Policy

If loading or unloading is delayed to the point the Carrier cannot complete the route that day and must remain overnight due to no fault of the Carrier:

If the load is voided, layover status ends on the day the route is canceled

Tracking must be active

Carrier must inform their delivery coordinator after 8 hours of delay

Layover Rate: 75 to 100 dollars per day depending on delivery time

Truck Ordered Not Used (TONU)
If load is canceled after dispatch and Carrier is already in route: 50 dollars  
 *
Dry Run Fee Policy

Pick Up:

If a scheduled pickup is cancelled after the driver arrives, a dry run fee will be paid if the driver submits proof of on-time arrival (e.g., time-stamped photo, check-in confirmation) and proof that the load was not received (e.g., BOL notation, shipper confirmation, or written statement).

Delivery:

A dry run fee will be paid for delivery only under the following conditions:

The driver was not informed of the facility's delivery hours in advance, or

The customer rejects or cancels the delivery upon driver arrival.

Driver has proof of arrival time and photo confirmation showing no one is there to receive delivery

A dry run fee will not be paid if the driver was aware of the delivery hours and confirmed their ability to deliver on time, but then arrived late or missed the appointment — regardless of cause (including weather or other circumstances beyond the driver's control). If a driver commits to an on-time delivery and fails to meet that commitment, no dry run fee is owed.


Dry Run Fee Rate: $30



Clear selection
Compliance and Fraud Prevention

3 Tone Enterprise reserves the right to:

-Verify insurance with issuing agents

-Monitor FMCSA authority status

-Review safety scores and out of service rates

-Deny onboarding due to compliance or safety concerns

Carriers must report immediately:

-Insurance cancellation or changes

-Authority suspension

-Safety rating downgrade

-Change in company ownership

  
 *
Carrier Agreement and Signature  

I acknowledge the 3 Tone Enterprise LLC Driver Handbook. I understand it is my responsibility to read, understand, and comply with all policies, procedures, rules, and requirements contained within the Handbook, including any revisions or updates.

I understand the Handbook does not constitute a contract of employment, partnership, or guarantee of continued engagement.

I understand my relationship with 3 Tone Enterprise LLC is at will. Either party may end the working relationship at any time, with or without cause and with or without notice, subject to applicable law.

I acknowledge that 3 Tone Enterprise LLC may modify or amend any policy at its sole discretion without prior notice.

By signing below, I certify that all information provided is true, accurate, and complete. I agree to comply with all policies and standards set forth in the Handbook and any future revisions.

Carrier Company Name:

Signature:  

Date:

 *
Submit
Clear form
Never submit passwords through Google Forms.
This form was created inside of waterpallets.com.

Does this form look suspicious? Report

Google Forms