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Feedback CAPA
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Month of Feedback Received
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January
February
March
April
May
June
July
August
September
October
November
December
Feedback Checked by staff of
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PCS (IP/OP)
MS office (Doctors)
Laboratory
Radiology
Nursing
Dietary
Security
Facility
Quality Office
IP/OP
IP Patient
OP Patient
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Details of the poor feedback ( UHID/Phone/Details)
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Your answer
Details of Patient Contact
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Describe here,when & how did you contact to patient, what was the reply by patient, ask the patient will you suggest the hospital to other, what was the reply any RCA found etc)
Your answer
Do you want to escalate the feedback to MS/AC Committee
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Describe here,when & how did you contact to patient, what was the reply by patient, ask the patient will you suggest the hospital to other, what was the reply any RCA found etc)
No
Yes, to MS
Yes, to AC Committee
Done by Employee Name & ID
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