Privacy Policy for Hello Merchant

Introduction

Hello Merchant ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application, available via the Google Play Store.

1. Information We Collect

Personal Information:

- Name, phone number, email address

- Business name and business address

- Bank/payment information (for merchant transactions)

Device and Usage Information:

- Device type, OS version, unique identifiers

- IP address, crash logs, and usage statistics

Location Data:

- With your consent, we collect precise or approximate location for features like delivery mapping or service verification.

2. How We Use Your Information

- Register and manage merchant accounts

- Provide core features of the Hello Merchant app

- Process and manage transactions

- Communicate updates and support

- Improve app performance and user experience

- Ensure fraud prevention and security

3. Data Sharing

We do not sell your personal information. We may share data with:

- Third-party service providers (e.g., payment processors, cloud hosting)

- Authorities, if required by law

- With your consent, for specific services or features

4. Data Security

We use industry-standard practices to protect your information, including encryption, secure data transmission, and limited access protocols.

5. Your Rights and Choices

You may:

- Access or correct your personal data

- Delete your account

- Revoke location permissions via your device settings

- Contact us to exercise data-related rights

6. Children's Privacy

This app is not intended for children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy. We will notify users of significant changes through the app or email.

8. Contact Us

If you have questions or concerns, please contact us at:

Hello Merchant Support Team