Terms of service

Applies to commissions and YCHs

RULES

• All my commissions are for personal use only and not to be used commercially unless stated otherwise. Please contact me via email (cuddlypws@gmail.com) for commercial prices.
• By commissioning me, you confirm that you are 18 or older.
• Commissioned pieces will be used in my portfolio, unless stated otherwise. Please contact me beforehand for private commissions.
• Prices will reflect the ones already stated unless the character has very complex features, multiple wings, horns, accessories or a complicated pattern. You will however be informed of the price increase beforehand.

WILL DRAW

• Animals, fantasy creatures, anthros.
• Nudity/NSFW/Gore
• Character design

WILL NOT DRAW

• Underage characters
• Copyrighted characters
• Architecture, robots, complex armors
• Some fetishes (ask)

INQUIRIES AND COMMUNICATION

• You can contact me regarding commissions via email, FA notes or Discord.
• I will get back to you as soon as possible, and expect you to do the same. If it takes more than one working week to get a message back from you, with no warning about your absence, I reserve the right to refund you or take you out of the queue.
• I reserve the right to cancel your commission if our communication includes repeated harassment or misconduct.
• Your commission will ONLY be added to the queue once I receive all relevant info to work on it.

PAYMENT

• I only accept payment through Paypal, in either USD or EUR (keeping the conversion in mind - feel free to ask me if you’re not sure).
• Payment will happen 50% upfront and 50% after completion.
• I reserve the right to start working on a commission only after the first 50% of the payment has been received by me.

CANCELS & REFUNDS

• Any refunds will reflect the stage your commission is at. If I have already done 25% of your commission, you will receive a 25% refund (keeping in mind the last 50% of the payment only happens after completion).
• Canceling done before I start any work will be refunded in full. You can’t cancel a commission in its final stages.

PROCESS & REVISIONS

• I will show a sketch of the drawing that you will have to approve. At this stage, I accept max. 2 major revisions.
• In case I forget details that were mentioned at the beginning of our communication, I will fix those at any moment free of charge. Changes and details that were not mentioned previously will come at an extra cost.

DEADLINE

• You can expect your commission to be finished 1 to 2 weeks after I started working on it.
• If you need your commission to be finished faster than that, I need to know beforehand, but it may come at an extra cost depending on what my queue looks like and how fast you need the piece to be done.