Privacy Policy
At Crane Data Centers Inc. (“Crane,” “we,” “our,” or “us”) we take privacy seriously. One of our core values is transparency, and we want to exemplify this value in our Privacy Policy. Our goal is to provide you with clear, detailed, and easy-to-understand information about Crane’s privacy practices and how we process information about you, that directly identifies you, or that makes you identifiable (“Personal Information”) when you visit our website, such as cranedc.com (the “Site”) or when you are our business contact.
Use of Personal Information
Crane collects and uses your personal information to operate and deliver the services you have requested. Crane may also use your personally identifiable information to inform you of other products or services available from Crane and its affiliates.
Sharing Information with Third Parties
We do not sell, rent or lease our customer lists to third parties.
We may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Crane, and they are required to maintain the confidentiality of your information.
Crane may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Crane or the site; (b) protect and defend the rights or property of Crane; and/or (c) act under exigent circumstances to protect the personal safety of users of Crane, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Crane. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Crane website.
Security of Personal Information
We secure your personal information from unauthorized access, use, or disclosure. Crane uses the following method for this purpose:
- | SSL Protocol |
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
E-mail Communications
From time to time, Crane may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
Your California Privacy Rights
If you are a California resident, you may be able to exercise the following rights (subject to certain limitations at law):
- The Right to Know any or all of the following information relating to your Personal Information we have collected and disclosed in the last 12 months, upon verification of your identity:
- The specific pieces of Personal Information we have collected about you;
- The categories of Personal Information we have collected about you;
- The categories of sources of the Personal Information;
- The categories of Personal Information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;
- The categories of Personal Information we have sold and the categories of third parties to whom the information was sold; and
- The business or commercial purposes for collecting or selling the Personal Information.
- The Right to Request Deletion of Personal Information we have collected from you, subject to certain exceptions.
- The Right to Opt Out of Personal Information Sales to third parties now or in the future.
You also have the right to be free of discrimination for exercising these rights. However, please note that if the exercise of these rights limits our ability to process Personal Information (such as in the case of a deletion request), we may no longer be able to provide you with the Services or engage with you in the same manner.
How to Exercise your California Privacy Rights
You may submit a request to exercise your California Privacy Rights by emailing us at privacy@cranedc.com. To fulfill your request, we will need to verify your identity and possibly ask for additional information and documents.
Only you, or someone legally authorized to act on your behalf, may make a request related to Personal Information collected about you. To designate an authorized agent, the authorized agent must provide sufficient information that allows us to reasonably verify that they have been authorized by you to act on their behalf.
Information from Children
We do not knowingly collect or solicit Personal Information from anyone under the age of 16. If you are under 16, please do not attempt to send any information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Information, please contact us at privacy@cranedc.com.
Updates
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Crane Data Centers Inc.
77 Van Ness Avenue, Suite 101-1000
San Francisco, CA, 94102
Last updated December 19, 2022
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