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Privacy Policy
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Privacy Policy

  1. General
    This Privacy Policy (“Privacy Policy”) details the personal data WIZ EDUFIN PRIVATE LIMITED (hereinafter referred to as “WIZ”, “we”, “us” or “our”) receives about you, how we process it and your rights and obligations in relation to your personal data. WIZ, a company registered at Hyderabad, India is the data controller for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation (“Data Protection Laws”). By using or accessing the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined here have the meanings set forth in the terms and conditions (the “Terms and Conditions”), located here. We may update our Privacy Policy to reflect changes to our information practices.
  2. Information We Collect
    This Privacy Policy explains how we collect, use and share your personal data for both the App and the Website
    Information you provide
    Through the registration process, you will provide us with your gmail address (or parent’s gmail address), and age or date of birth.

    Activity Data
    When you use the Service, you will submit information and content to your profile. We will also generate data about your use of our Services including your engagement in educational activities on the Service, or your sending of messages and otherwise transmitting information to other users (“Activity Data”). We also collect technical data about how you interact with our Services.

    We may collect the following information:
  1. Personal data such as, but not limited to, Name, Address, Password, Email ID,  Mobile Number, Educational Details, Qualification, college name, area of  interest, references etc.
  2. Tracking Information such as, but not limited to the IP address of your device  and Device ID when connected to the Internet. [This information may include  the URL that you just came from (whether this URL is on the Website or not),  which URL you next go to (whether this URL is on the Website or not), your  computer browser information, and other information associated with your  interaction with the Site.]
  3. Usage Patterns
  1. Clicks
  2. Scrolling
  3. Typing
  1. Tech Specs
  1. Browser
  2. Device type
  3. Operating system
  4. Viewfinder size
  5. Script errors
  6. IP address
  1. Navigation
  1. Pages visited
  2. Referrers
  3. URL parameters
  4. Session duration
  1. Learning Activity
  1. Session progress
  2. Answers
  1. Product Research and Development
    We may contact you to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When you participate in these research activities, the information you provide will be used to test, improve, and develop our products. We will record the text transcriptions of this feedback together with any additional contact information you provide and will retain this data for two years.
    Please contact us at     thewizapp.in@gmail.com to:
  1. Request more information about the research activities you have volunteered for.
  2. Opt out of being contacted for research activities.
  3. Request a copy of any research related data you have provided to us.
  1. Cookies
    When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile Application, we collect your device type, your device ID, and your IP address.
    In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features available on the Website (e.g., customized delivery of information).
  2. Use of information obtained by WIZ
    WIZ may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the WIZ teaching methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.

    WIZ may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.

    The information provided by You shall be used to
  1. Contact You when necessary and is also used for targeted marketing campaigns  i.e. email marketing, remarketing, look alike campaigns etc., to conduct  surveys, learn more about You by linking Your data with additional data  through third-party data providers or analyzing the data with the help of  analytics service providers;
  2. Improve and develop new products, services, and features;
  3. Analyze purchase, usage and traffic data

    We may also use your contact information to send you notifications regarding new services, offers and promotions offered by WIZ if you affirmatively consent to receive such communications.

    When you register with WIZ, some of your information is made public and available at various locations including www.thewiz.in, profile, your-username. This will include the data from your WIZ Profile and Account (Name, Location, Bio, Username, User ID, Profile picture) and your learning progress (WIZ Gold Coins, Streak, Daily Progress, Modules completed, progress level, Lessons taken). E    mail address used to login in to WIZ is not shown publicly.

    Profile information is used by WIZ to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments (which can be deleted by you). WIZ uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. WIZ’s Terms and Conditions provide the contractual lawful basis for these processing activities.

    We use Google Analytics to help us to understand how you make use of Our content and work out how we can make things better. These cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google in order to create reports. These cookies do not store your personal data.

    The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    The Google website contains further information about Analytics and a copy of Google's privacy policy pages.
  1. Sharing your personal data with third parties
    WIZ shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.

    We will provide personal data to hosting providers such as Google Firestore, Amazon Web Services, search engine providers such as Google, analytics providers such as Crashlytics, and support providers such as ZenDesk.

    These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilise service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to WIZ.

    We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the WIZ name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.
  2. Data subject rights and data retention
    You can email us to manage your account settings at thewizapp.in@gmail.com to update, amend, and correct your information.
    You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:
  1. To request access to, or erasure of, the personal data we hold about you.
  2. To request us to restrict the processing of the personal data we hold about you.
  3. To object to us processing personal data relating to you.
  4. Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
  5. To export the personal data you have provided to WIZ in a format that can be transferred electronically to a third party.
  6. To delete your account with WIZ by following the instructions available through the Service.

WIZ will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, including Activity Data, which may be used by WIZ and shared with third parties in any manner.

Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it means that we are no longer able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.

You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of EEA Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm and the UK here: https://ico.org.uk/global/contact-us/. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

  1. Third party websites and links
    Please note that you may have cookies placed on your computer by third party websites that refer you to our Service. Although we do not share your personal data with these third party websites unless it is reasonably necessary to offer the Service, they may be able to link certain non-personally identifiable information we transfer to them with personal data they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, WIZ would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.
    Our Services contain links to other sites operated by third parties. WIZ does not control such other sites and is not responsible for their content, their privacy policies, or their use of personal data, including any personal or financial information collected by our third party payment processor to process payments for in-app purchases. WIZ’s inclusion of such links does not imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. Any information submitted by you directly to these third parties is subject to that third party’s privacy policy.
  2. Links
    The Service may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage users to be aware when they leave the Service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies only to information collected by WIZ via the Service.
  3. Information security
    WIZ has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, Testing ID, User Photo, access credentials. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.
  4. Do Not Track
    The Service is not designed to respond to “do not track” signals sent by some browsers.
  5. Contact Us
    WIZ’s headquarters are located in Hyderabad, India. For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact us at:
    Phone: +91 7095739136
    Email: thewizapp.in@gmail.com 


Last revised on 8th August, 2022