
RunFest Privacy Policy
Although our weekend is relaxed and informal, we’re committed to protecting your privacy, and this Privacy Policy explains how we collect, use, and protect your data.
1. What information we collect
- Personal information:
We collect details such as your name, email address, phone number, and emergency contact information. Please note, payment details are processed securely via Stripe, so we don’t store any of that information on our systems.
- Automatic data collection:
When you visit our website or use our online services, certain information (including IP addresses, cookies, and analytics data) may be collected automatically by Webflow and, in some cases, Eventbrite.
- Sensitive data:
We do not collect sensitive data (e.g. health details or dietary requirements) through our forms. If, ahead of the event, you need to share information with us, please email sussexrunfest@gmail.com. Any such information you share will be stored securely and only shared with relevant activity leaders and members of the core team.
2. How we collect your information
We collect your information through a variety of channels, including:
- Ticket purchases
- Email newsletter sign-ups
- Social media interactions
Ticket sales are primarily conducted through Stripe and Eventbrite, and any personal information provided during these transactions is handled by these trusted third-party services.
3. How we use your information
Your data is used for a few key purposes:
- Event registration: To manage your attendance and ensure a safe and enjoyable experience.
- Marketing: To keep you informed about future events and updates via email (using services such as Mailchimp, which provide an easy opt-out option).
- Safety: To have accurate emergency contact details available should the need arise.
4. Sharing your information
We only share your information with trusted third parties when necessary for the above purposes:
- Ticketing and payment: Your data is shared with Stripe and Eventbrite for processing ticket sales.
- Other third parties: We do not share your personal data with sponsors or other external organisations.
- Third-party policies: Each of these third-party services has its own privacy policy, so please review those if you’d like more details about how your data is handled on their end.
5. Data storage and security
- Storage: Your information is stored using secure cloud services, and access is limited to a small number of team members.
- Data retention: We aim to keep your personal data only for as long as necessary to manage the event, send you relevant updates, and comply with legal requirements.
6. Your rights and choices
You have full control over your personal data. If you would like to access, update, or delete your information, or withdraw your consent for marketing communications, simply contact us at:
sussexrunfest@gmail.com
7. Cookies and tracking technologies
Our website uses cookies (including standard Webflow cookies) to help improve your experience and for analytics purposes.
- User control: While Webflow sets up cookies automatically, you can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Third-party links
Our website may include links to external sites such as sponsors, partners, or social media platforms. Please be aware that RunFest is not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Please check back regularly to stay informed of how we are protecting your data.
10. Contact information
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please get in touch at:
Email: sussexrunfest@gmail.com