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STAYGE privacy policy_en
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STAYGE Labs, Inc.(hereinafter referred to as STAYGE Labs) complies with all applicable laws and regulations abided by all communication carriers such as “Promotion of Information and Communication Network Use and Protection of Information Act”, “Personal Information Protection Act”, “Protection of Communication Secrets Act”, “Telecommunication Business Act”, and is committing to protecting rights and interests of users by establishing privacy policy in accordance with applicable laws and regulations.

This Privacy Policy is applicable to all services provided by STAYGE Labs and stipulates the following items.

  1. Personal Information collected and Collection method
  2. Purpose of Collecting and Using personal information
  3. Provision of Personal Information
  4. Retention of Personal Information and Period of Use
  5. Procedure and Method for Destruction of Personal Information
  6. Right of User and Legal Representative, and Method to Exercise
  7. Installation/Operation and Refusal of Automatic Personal Information Collection System
  8. Measures for Technical/Managerial Protection of Personal Information
  9. Contacts of personal information manager and responsible
  10. Duty to notify


1. Personal information collected and Collection Method
A. Personal Information collected

First, STAYGE Labs collects the following minimum of personal information as mandatory items for membership(including service) registration, smooth customer service, provision of all sorts of services.

Corporate user


General user

Second, the following information may be generated automatically or collected additionally in use of service or processing related to provision of service.

Third, the following information may be collected additionally for users of specific services.

Corporate user


Fourth, the following information may be collected for self-certification to comply with applicable laws upon use of service.

Fifth, the following payment information may be collected in use of paid service.

B. Collection Method of Personal Information

“STAYGE Labs’ collects personal information as follows.


2. Purpose of Collecting and Using Personal Information 

A. Execution of Agreement for provision of service and Charging and Setting for service

Provision of contents, provision of customized service, delivery of goods or invoice, self-certification, purchase and fee payment, collection of fee

B. Management of Membership

Provision of members-only service, identification of individual, measures to restrict user in violation of STAYGE Labs Service Agreement, sanctions for act which interfere with operation of service and restrictions for inappropriate use of service, check of intention of admittance, restriction against admittance and the number of admittance, check of consent of legal representative upon collection of information minors below 14, Check of identification for legal representative in future, maintenance of record for resolving disputes, customer service such as complaint handling, notification, check of intention of membership withdrawal

C. Development of New Service and Exploitation for Marketing·Promotion

Development of new service and provision of customized service, provision of service and promotion based on statistical characteristics, check of validity of service, provision of event information and opportunity to participate, provision of promotion information, identification of frequency of connection, statistics for use of service


3. Provision of Personal Information

STAYGE Labs shall use personal information within the scope of the above “2. Purpose of collecting and using Personal Information”, and not disclose such information to any third party or not use for purposes otherwise permitted, without prior consent of User, in principle. However, the obligation shall not extend to the following information that:


4. Retention of Personal Information and Period of Use

 Personal information shall be destroyed immediately in principle when the purposes of collecting and using are complete. However, the following information may be kept in accordance with the following reasons for defined term.

A. Reason for Retention of Information by Internal Policy

Record of inappropriate use (ID, Name, DI)

Registration information upon disapproval(holding/refusal) of corporation registration

Withdrawal record

B. Reasons for Retention of Information pursuant to applicable laws

STAYGE Labs shall keep such information for the period specified in applicable laws and regulations in the event that personal information is required to be retained pursuant to applicable laws and regulations including, but not limited to “Commercial Law”, “Electronic Commerce Consumer Protection Act”. In this case, STAYGE Labs shall use retained information only for specified purpose and the period is as follows.

Record for Contract or Cancellation of Offer

Record for Payment and Provision of goods and service

Record for Handling of Customer Complaints and Disputes

Record for Display/Promotion

Ledgers and evidences related to all transaction specified in “Tax Law”

Record for Electronic Financial Transactions

Record for Website Visits

5. Procedure and Method for Destruction of Personal Information 

All personal information shall be destroyed promptly in the event that specified purpose for collecting and using personal information is complete. Procedure and method for destruction of personal information are as follows.

A. Destruction Procedure

B. Destruction Method


6. Right of User and Legal Representative, and Method to Exercise

  1. User and legal representative may inquire or modify his/her personal information, or of minor below 14 at any time, also may refuse to handle such personal information by STAYGE Labs or, request to cancel admittance(withdrawal). In such case, the service, wholly or partly, may be difficult to use.
  2. We will take an action immediately if you notify to responsible person(chief officer or team leader) for personal information by telephone, email, or in writing for inquiring, modifying personal information thereof, or terminating this Agreement.
  3. We shall not use or provide personal information until such information is complete to modify in the event that User request to modify such information. We take appropriate measures to correct by immediately furnishing corrective results to the third party if we already provide wrong information to such third party.
  4. STAYGE Labs handles or disposes personal information requested to cancel or delete by User or legal representative pursuant to “5. Procedure and Method for Destruction of Personal Information” and does not allow to read or use such information for any purpose otherwise specified.


7. Installation/Operation and Refusal of Automatic Personal Information Collection System

A. Cookie

B. Purpose of Use of Cookies

① Select [Internet Option] on [Tool] menu.

② Click [Privacy Tab].

③ Set [Level of handling Information].


8. Measures for Technical/Managerial Protection of Personal Information 

STAYGE Labs is committed to seeking the following technical/managerial measures to secure safety not allowing personal information to be lost, stolen, leaked, changed or damaged in handling of such information.

A Encoding of Password

Password of ID is saved and managed by encryption so only User knows his/her password. Only User can check or change his/her password.

B. Measures against Hacking

STAYGE Labs makes an effort to prevent disclose or damage of personal information due to hacking or computer viruses.

We back-up related material at all times against loss or damage of personal information, prevent leaking or damaging personal information or material of Users by adopting up-to-date vaccine program, and allow personal information to transfer securely on network through encoding communication.

We are also committed to controlling external unauthorized access by using intrusion blockage system, and preparing all technical devices for security systematically as possible.

C. Minimization and Education of handling personnel

STAYGE Labs limits handling of personal information to responsible persons, and grants separate password therefor then renews periodically. STAYGE Labs emphasizes on compliance with Privacy Policy through regular training on responsible persons.

D. Operation of Personal Information Responsible Organization

We are committed to promptly correcting or recovering issue if such issue is found out by checking performance details specified in Privacy Policy and compliance status of responsible persons, through including but not limited to corporate personal information responsible structure.

However, STAYGE Labs shall not be liable to all or any damage not arising from any default by, or in connection with STAGE Labs including, but not limited to negligence of User, or incidents in area where STAYGE Labs does not control.


9. Contacts of Responsible Person for Personal Information

You can report all issues related to personal information arising out of, or in connection with using our service to responsible persons or responsible department. STAYGE Labs will immediately and faithfully respond to all User’s reports.

Personal Information Responsible(Chief)

Personal Information Responsible

You can report or consult with respect to infringement of personal information to the following agencies.


10. Duty to notify 

STAYGE Labs will notify of any supplement, addition, deletion or modification of the current Privacy Policy on ‘notice’ of the homepage at least 7 days before such change.

However, STAYGE Labs will notify of any material change such as collection or use, provision to any third parties at least 30 days before such change.

- Announcement Date : 17th May 2016

- Effective Date : 24th May 2016