This Policy applies to information we collect on www.hawook.com, and its sub-domains about
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Singapore.
Use of Information
Collecting information on Registered members
As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
Disclosure will always be in accordance with the Personal Data Protection Act 2012 (Act 26 of 2012)
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information for Users
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
We use third party analytics providers such as Google Analytics in order to better understand how our website is used. Such analytics providers use their own “cookies” to enable an analysis of how you used the website. The information about how you use this website which is generated by a cookie is as a rule transferred to a Google server which may be outside Singapore, and stored there. On behalf of the operator of this website, Google employs this information in order to analyse your usage of the website, to compile reports on the website activities, and to provide further services connected with website usage and internet access for the website operator. The IP address transferred by your browser in connection with Google Analytics shall not be combined with other data by Google. You can prevent the cookies being stored by using the relevant setting in your browser software, such as Ghostery.
Further information on Google Analytics is available at http://www.google.com/analytics/learn/privacy.html.
Cookies and Applets
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.
Hawook uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to the Applications or the Platforms (“Logged-In User). If you are a Logged-In User, Hawook may use your Hawook user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services you visit. We do this only to better understand how you use the Website and the other Services, with a view to offering improvements for all Hawook users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide Hawook with any Personal Information.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to Websites outside of our websites, as well as to third party Websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Website and its privacy statement.
Use of Submitted content
We may use certain content such as ratings or condo photos which you submit in order to provide more detailed information to users of the website. We will never knowingly use identifiable data from users (such as photos containing identifiable people) unless they have been explicitly submitted for publication by the user. You may at any time request removal of content you have provided which you consider identifiable or detrimental to yourself.
Problems or questions